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- Tasks: Ensure guests have a memorable experience by maintaining cleanliness and comfort in our hometel.
- Company: Join room2, the world's first hometel brand focused on sustainability and community impact.
- Benefits: Enjoy free stays, competitive salary, bonuses, and wellness perks like gym access and volunteer days.
- Why this job: Be part of a people-focused team that values personal growth and community engagement.
- Qualifications: Previous housekeeping experience and good English communication skills are essential.
- Other info: Opportunity to participate in social activities and personal development programmes.
room2 is the world's first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.
What’s in it for you:
- 1 free night stay at any of our properties per year, with generous employee discount thereafter
- Competitive salary and discretionary bonus scheme
- Pension scheme
- Loyalty rewards and referral bonuses
- Company sick pay scheme
- 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
- Additional annual leave with length of service
- Cycle to work scheme
- Use of gym facilities in our hotels
- Access to activity workshops we host for our guests and the community
- Employee Assistance Programme for you and your immediate family
- Regular social activities including monthly people & planet focused engagement activities
- Personal development programmes and opportunities to grow as we do
Key Responsibilities
As a Room Maker, it's your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. As our Room Maker, you will know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
People
- Changing towels, bed linen, vacuuming, buffing, mopping
- General cleaning of all rooms in the apartments
- Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items
- Checking apartments to ensure everything is in working order
- Carry out full inventory checks of apartments and replace any missing items
- A good understanding of COSHH
- Previous housekeeping experience is essential
- A good command of English
- Be well-presented and tidy
- Excellent communication skills to be able to deal with guests and customers
- Outstanding attention to detail
Places
- Have a keen eye on what is happening in our community
- Always keep an eye out for new business opportunities
Planet
- Help with the continued effort to deliver zero waste
- Follow all company policies on recycling
- Attend and contribute to our Team Planet events
Direct Reports
No Direct Reports
This job description should be taken as a general guide and Lamington Group reserves the right to update and amend it in keeping with operational requirements, which may change from time to time.
Housekeeper - Southampton employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Southampton
✨Tip Number 1
Familiarise yourself with room2's values and mission. Understanding their commitment to sustainability and community engagement will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous housekeeping experience you have, especially in environments that prioritise guest satisfaction. Be ready to share specific examples of how you've gone above and beyond to ensure a positive experience for guests.
✨Tip Number 3
Prepare to discuss your attention to detail. Since the role requires maintaining high standards, think of instances where your keen eye for detail made a difference in your previous roles.
✨Tip Number 4
Show enthusiasm for personal development opportunities. Mention any relevant training or workshops you've attended, and express your eagerness to grow within the company as they expand.
We think you need these skills to ace Housekeeper - Southampton
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with room2's mission and values. Highlight your alignment with their focus on community, sustainability, and guest experience in your application.
Tailor Your CV: Emphasise your previous housekeeping experience and any relevant skills that match the job description. Use specific examples to demonstrate your attention to detail and ability to work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention how you can contribute to creating memorable experiences for guests and supporting the company's sustainability efforts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at leisurejobs
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the small things that can enhance a guest's experience. Share specific examples from your previous roles where your keen eye made a difference.
✨Demonstrate Your Team Spirit
This role is all about teamwork. Be prepared to discuss how you work well with others and contribute to a positive environment. Mention any past experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Understand the Company Values
Familiarise yourself with room2's commitment to sustainability and community engagement. In the interview, express your alignment with these values and share any relevant experiences that demonstrate your passion for making a positive impact.
✨Prepare for Practical Questions
Expect questions that assess your practical skills in housekeeping. Be ready to discuss your knowledge of cleaning techniques, COSHH regulations, and how you handle challenging situations, such as dealing with difficult guests or unexpected issues.
