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- Tasks: Ensure every guest has a memorable experience by maintaining cleanliness and comfort in our hometel.
- Company: Join room2, the world's first hometel brand focused on net-zero hotels and community impact.
- Benefits: Enjoy free stays, competitive salary, bonuses, extra leave, and wellness perks.
- Why this job: Be part of a people-focused team that values personal growth and community engagement.
- Qualifications: Previous housekeeping experience and good English communication skills are essential.
- Other info: Participate in volunteer days and social activities while contributing to sustainability efforts.
room2 is the world's first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.
What's in it for you:
- 1 free night stay at any of our properties per year, with generous employee discount thereafter
- Competitive salary and discretionary bonus scheme
- Pension scheme
- Loyalty rewards and referral bonuses
- Company sick pay scheme
- 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
- Additional annual leave with length of service
- Cycle to work scheme
- Use of gym facilities in our hotels
- Access to activity workshops we host for our guests and the community
- Employee Assistance Programme for you and your immediate family
- Regular social activities including monthly people & planet focused engagement activities
- Personal development programmes and opportunities to grow as we do
Key Responsibilities
As a Room Maker, it's your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. As our Room Maker, you will know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
People
- Changing towels, bed linen, vacuuming, buffing, mopping
- General cleaning of all rooms in the apartments
- Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items
- Checking apartments to ensure everything is in working order
- Carry out full inventory checks of apartments and replace any missing items
- A good understanding of COSHH
- Previous housekeeping experience is essential
- A good command of English
- Be well-presented and tidy
- Excellent communication skills to be able to deal with guests and customers
- Outstanding attention to detail
Places
- Have a keen eye on what is happening in our community
- Always keep an eye out for new business opportunities
Planet
- Help with the continued effort to deliver zero waste
- Follow all company policies on recycling
- Attend and contribute to our Team Planet events
Direct Reports
No Direct Reports
This job description should be taken as a general guide and Lamington Group reserves the right to update and amend it in keeping with operational requirements, which may change from time to time.
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Southampton
✨Tip Number 1
Familiarise yourself with room2's values and mission. Understanding their commitment to sustainability and community engagement will help you align your responses during any interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Highlight your previous housekeeping experience by preparing specific examples of how you've exceeded guest expectations in the past. This will demonstrate your ability to deliver the high standards room2 is known for.
✨Tip Number 3
Practice your communication skills, as you'll need to interact with guests regularly. Being able to convey warmth and professionalism will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for personal development. Mention any relevant training or workshops you've attended, as room2 values growth and offers opportunities for advancement within the company.
We think you need these skills to ace Housekeeper - Southampton
Some tips for your application 🫡
Understand the Company: Familiarise yourself with room2 and its mission to create net-zero hotels. Highlight your alignment with their values in your application.
Tailor Your CV: Make sure your CV reflects relevant housekeeping experience. Emphasise skills like attention to detail, communication, and any previous roles that demonstrate your ability to provide excellent guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific responsibilities from the job description and how your experience aligns with them.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail.
How to prepare for a job interview at leisurejobs
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the small things that can enhance a guest's experience. Share specific examples from your previous roles where your keen eye made a difference.
✨Demonstrate Your Team Spirit
This role is all about being part of a team that delivers exceptional service. Be prepared to discuss how you work well with others and contribute to a positive team environment. Mention any past experiences where teamwork led to success.
✨Understand the Company Values
Familiarise yourself with room2's commitment to sustainability and community. In the interview, express your alignment with these values and share any relevant experiences or initiatives you've been involved in that reflect a similar ethos.
✨Prepare for Practical Questions
Expect questions that assess your practical skills and knowledge of housekeeping standards. Brush up on your understanding of COSHH and be ready to discuss how you ensure cleanliness and safety in your work.
