Host - Newport

Host - Newport

Newport Full-Time No home office possible
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leisurejobs

At a Glance

  • Tasks: Greet guests, manage bookings, and ensure unforgettable dining experiences.
  • Company: Join the Celtic Manor Resort, a leader in hospitality with a vibrant culture.
  • Benefits: Enjoy career training, discounts, wellbeing support, and staff appreciation events.
  • Why this job: Be part of a friendly team that values your ideas and encourages growth.
  • Qualifications: Experience in food and beverage, 5 GCSEs including English and Maths required.
  • Other info: Flexible hours, including weekends, in a dynamic restaurant environment.

JOB TITLE – HostDEPARTMENT – Food and BeverageCONTRACT TYPE – PermanentRATE OF PAY – £12.32 per hour plus amazing benefits HOURS – 37.5 hours per week 5 out of 7 days including weekendsLOCATION – Newport, NP18 1HQID – REQ5675OVERVIEW – Join the ‘Greatest Story in Hospitality’ by becoming one of our Food and Beverage ‘Hospitality Heroes’ based at our Olive Tree restaurant within the Celtic Manor Resort, just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE – • Experience in a 4* or 5* Food and Beverage environment• Basic food and wine knowledge• A genuine interest in the industry• Flexibility to work long hours due to the needs of the business• Excellent personal grooming standards• 5 x GCSEs including English and MathsIMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL – • Greet guests with a smile, handle inquiries, and ensure every experience is unforgettable.• Manage restaurant bookings, coordinate private functions, and assist with event planning• Provide first-class information on our food and drinks package• Demonstrate calmness under pressure during peak times• Ensure that our guests want to come back for more• Prepare bills, handle phone calls, and keep things running smoothly behind the scenes.• Work closely with colleagues to deliver seamless service and exceed guest expectationsBE RECOGNISED AND REWARDED – As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as – • Access to career development training from day one• Discounts on food & beverage and hotel stays• Discounted leisure membership• Free GP virtual appointment service• 24/7 wellbeing helpline• NEST pension scheme• Social Club• Staff appreciation events• Monthly and end-of-year awardsGROW WITH US -As a Celtic Collection employee, you will be able to say –• I am equipped, trained, and supported to do THE BEST JOB I CAN• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO – In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

Host - Newport employer: leisurejobs

At Celtic Manor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our 'Hospitality Heroes' are celebrated and supported. Located in Newport, our team enjoys fantastic benefits including career development training, discounts on food and hotel stays, and a strong focus on employee wellbeing. Join us to grow in an inclusive environment that values your contributions and encourages you to excel in the hospitality industry.
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Contact Detail:

leisurejobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Host - Newport

✨Tip Number 1

Familiarise yourself with the Celtic Manor Resort and its Olive Tree restaurant. Understanding their menu, service style, and overall atmosphere will help you engage confidently during any interviews or conversations.

✨Tip Number 2

Showcase your passion for hospitality by discussing any relevant experiences you've had in similar environments. Highlighting your ability to handle pressure and provide excellent customer service can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of the Celtic Collection. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Prepare to discuss your flexibility and willingness to work varied hours, including weekends. Emphasising your adaptability will demonstrate that you're ready to meet the demands of the role.

We think you need these skills to ace Host - Newport

Customer Service Skills
Communication Skills
Flexibility and Adaptability
Basic Food and Wine Knowledge
Event Planning
Time Management
Teamwork
Attention to Detail
Problem-Solving Skills
Calmness Under Pressure
Personal Grooming Standards
Organisational Skills
Interpersonal Skills
Multitasking Abilities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in a 4* or 5* Food and Beverage environment. Emphasise any roles where you demonstrated excellent customer service and teamwork.

Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in the hospitality industry. Mention specific experiences that align with the responsibilities of the Host role, such as managing bookings or providing first-class service.

Highlight Relevant Skills: In your application, clearly outline your basic food and wine knowledge, flexibility to work long hours, and personal grooming standards. These are key attributes the company is looking for.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at leisurejobs

✨Show Your Passion for Hospitality

Make sure to express your genuine interest in the food and beverage industry during the interview. Share any relevant experiences or stories that highlight your enthusiasm for providing excellent service.

✨Demonstrate Your Knowledge

Brush up on basic food and wine knowledge before the interview. Being able to discuss menu items or suggest pairings can impress the interviewer and show that you're prepared for the role.

✨Exude Professionalism

Since personal grooming standards are important, ensure you present yourself well. Dress smartly and maintain a polished appearance to reflect the high standards expected in a 4* or 5* environment.

✨Prepare for Scenario Questions

Expect questions about how you would handle busy periods or difficult guests. Think of examples from past experiences where you demonstrated calmness under pressure and effective problem-solving skills.

Host - Newport
leisurejobs
Location: Newport
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