At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, instant pay access, and discounts on food and retail.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great interpersonal skills and a passion for excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress - The Red Deer, Horsham employer: leisurejobs
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With bespoke training through our Stepping Stones programme and numerous employee benefits, including generous discounts and enhanced leave options, we foster an environment that encourages personal and professional growth. Join us in Horsham, where you can be part of a multi-award-winning hospitality group dedicated to creating memorable experiences for our guests and a fulfilling career for our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress - The Red Deer, Horsham
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Red Deer and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This shows you’re genuinely interested and helps you tailor your approach.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, it’s all about making guests feel special. Role-play with friends or family to nail down your communication style and show off your personality during the interview.
✨Tip Number 3
Be ready to share your passion for food! Brush up on seasonal dishes and local ingredients. When you talk about your love for quality food, it’ll resonate with the Heartwood Collection’s values and make you stand out.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, we love seeing candidates who take that extra step to connect directly with our team.
We think you need these skills to ace Server/Waiter/Waitress - The Red Deer, Horsham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and making guests feel special.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your interpersonal skills and any relevant experience that shows you’re a great fit for our vibrant team at The Red Deer.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and make sure it’s easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Heartwood Collection.
How to prepare for a job interview at leisurejobs
✨Know the Menu Inside Out
Before your interview, make sure to familiarise yourself with The Red Deer's menu. Being able to discuss the dishes and ingredients shows your genuine interest in the role and helps you connect with the interviewers.
✨Show Off Your People Skills
As a server, your ability to interact with guests is crucial. During the interview, share examples of how you've made customers feel special in previous roles. This will highlight your interpersonal skills and passion for excellent service.
✨Demonstrate Flexibility and Reliability
Employers love candidates who are adaptable. Be prepared to discuss your availability and willingness to work different shifts. Share any experiences where you’ve gone above and beyond to ensure smooth service during busy times.
✨Express Your Passion for Quality Food
Heartwood Collection values high standards in food quality. Talk about your interest in seasonal dishes and any relevant experiences you have in the hospitality industry. This will show that you align with their commitment to great food.
