Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring customers enjoy top-notch service and delicious food.
- Company: The Radcliffe Arms, a lively pub in the heart of Hitchin.
- Benefits: Competitive pay, tips, 28 days holiday, and discounts on food and drinks.
- Why this job: Join a fun-loving team and develop your career in hospitality.
- Qualifications: Previous leadership experience and a passion for food and craft beer.
- Other info: Enjoy a supportive culture with great career growth opportunities.
The predicted salary is between 26400 - 28140 £ per year.
Welcome to The Radcliffe Arms Craft Pub in Hitchin, your go-to pub in the heart of Hitchin! We're not just a pub; we're a hub for craft beer aficionados and pizza lovers.
Supervisor duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
You will need to demonstrate:
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
We will offer you a great package:
- £12.71 - £13.50 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Supervisor - Radcliffe Arms - Hitchin, Hertfordshire employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Radcliffe Arms - Hitchin, Hertfordshire
✨Tip Number 1
Get to know the pub! Before your interview, pop into The Radcliffe Arms and soak up the atmosphere. Chat with staff and customers to understand what makes it special. This will help you connect during your interview and show your genuine interest.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've led a team or handled a tough situation. Be ready to share these stories in your interview to demonstrate your experience and passion for hospitality.
✨Tip Number 3
Show off your enthusiasm! When discussing food and beer, let your passion shine through. Whether it's recommending a craft beer or sharing your favourite pizza toppings, your excitement can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor - Radcliffe Arms - Hitchin, Hertfordshire
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and craft beer shine through! We love seeing candidates who are genuinely excited about the role and the pub culture.
Tailor Your Experience: Make sure to highlight your previous leadership experience in hospitality. We want to see how you've successfully managed teams and delivered excellent customer service in fast-paced environments.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the Supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Radcliffe Arms.
How to prepare for a job interview at leisurejobs
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and drinks offerings at The Radcliffe Arms. Being able to confidently recommend items will show your enthusiasm for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you’ve successfully led a team or handled a challenging situation. This will demonstrate your ability to be a supportive and proactive leader, which is key for the Supervisor position.
✨Emphasise Customer Service Excellence
Think of specific instances where you’ve gone above and beyond for customers. Highlighting your commitment to delivering excellent customer service will resonate well with the interviewers, as it aligns with their focus on ensuring a top-notch customer journey.
✨Be Ready for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, prepare to discuss how you handle pressure. You might even want to role-play some scenarios with a friend to practice your responses and stay calm under pressure during the actual interview.