At a Glance
- Tasks: Supervise the host team, manage bookings, and ensure exceptional guest experiences.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a fun, rewarding environment that values your unique talents.
- Qualifications: Experience in high-end hospitality and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. We seek professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Head Host/Hostess for our 5 Star Hotel The May Fair and destination restaurant May Fair Kitchen.
Overview: An amazing opportunity to join our 5 Star Hotel, The May Fair and destination restaurant May Fair Kitchen as a Head Host/Hostess. As Head Host/Hostess, you will be responsible for supervising the host/hostesses within the team ensuring a seamless running of the bookings and table allocations. The role will involve dealing with VIP bookings and special requests, assisting with staff training, and ensuring a high level of service and attention to detail is delivered at all times. You will also support the bar and front of house team by coordinating and ensuring the overall flow of the service is seamless.
About You:
- Previous experience of working in a high-end food led operation is essential ideally as Host/Hostess.
- Be competent with IT applications such as Open Table, Adecco, and Micros.
- Be able to achieve a 100% pass mark in Micros competency tests.
- Demonstrate excellent attention to detail and customer service skills.
- Impeccable command of the English language both written and spoken.
- Passion for food and beverage and keeping up to date with the latest food trends.
Our Benefits Package:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to 500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Head Host/ Hostess - London employer: leisurejobs
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. Our commitment to employee wellbeing and development is evident through our extensive benefits package, including competitive salaries, generous holiday allowances, and opportunities for career advancement within our prestigious 5 Star Hotel, The May Fair. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our guests while enjoying a fulfilling and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Head Host/ Hostess - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share your experiences and how you can bring value to the team at Edwardian Hotels London. Remember, they want someone who fits their fun and ambitious culture!
✨Tip Number 3
Practice makes perfect! Before your interview, rehearse common questions and think about how your skills align with the role of Head Host/Hostess. This will help you feel more confident and ready to impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Edwardian family. Don’t miss out on this amazing opportunity!
We think you need these skills to ace Head Host/ Hostess - London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your CV:Make sure to tailor your CV to highlight your experience in high-end food operations. We’re looking for specific skills that match our needs, so don’t just send a generic CV – show us why you’re the perfect fit!
Be Detail-Oriented:Attention to detail is key in our industry. Double-check your application for any typos or errors before hitting send. A polished application reflects your commitment to quality, which we value highly at Edwardian Hotels London.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at leisurejobs
✨Know the Company Inside Out
Before your interview, take some time to research Edwardian Hotels London. Understand their values, mission, and what makes them a Great Place to Work. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Head Host/Hostess, your customer service skills are crucial. Prepare examples from your previous experience where you went above and beyond for guests. Highlight your attention to detail and how you’ve handled VIP bookings or special requests in the past.
✨Familiarise Yourself with Relevant Technology
Since the role requires competence with IT applications like OpenTable and Micros, brush up on these systems before your interview. If you have experience with similar software, be ready to discuss it and how it helped streamline operations in your previous roles.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they maintain their high standards of service. This shows that you’re not just interested in the job, but also in contributing to their culture and success.
