At a Glance
- Tasks: Welcome guests and ensure a five-star dining experience at our luxury hotel.
- Company: Join Grantley Hall, a prestigious five-star hotel in North Yorkshire.
- Benefits: Enjoy competitive pay, generous holiday, and exclusive discounts.
- Other info: Opportunities for personal growth and fun team events await you.
- Why this job: Be part of a dynamic team in a stunning luxury setting.
- Qualifications: Passion for hospitality and excellent communication skills required.
The predicted salary is between 30000 - 32450 £ per year.
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Delivering the Grantley Hall Restaurant and Bar concept and ethos to the required five star standards.
- Be able to competently maintain the operation of the restaurant and bars during service.
- To inspire and motivate your peers to deliver outstanding customer service.
- Responsible for cash and stock security.
- Pro-actively learn and know in detail our Food and Beverage offerings, being able to passionately describe and sell this to our guests.
- Carry out the set up and breakdown of the restaurant.
Key Skills, Qualities & Experience
- Hands on approach to work, always being productive and looking to improve.
- Passionate about hospitality.
- Detail orientated and drives standards.
- Possess a positive attitude and a desire to learn.
- Ability to meet deadlines and work under pressure.
- Friendly, courteous and helpful with excellent communication skills.
- Motivated to go the extra mile for guests and colleagues.
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.
Benefits
- A monthly service charge - typically 3,400 annually.
- 31 days holiday increasing to 33 days with length of service.
- Access to earnings before payday (Stream).
- Holiday Buy/Sell Scheme.
- Free parking.
- Complimentary meals when on duty.
- Discounted modern and spacious live-in accommodation.
- Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year.
- Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs.
- Grantley Hall discounts - 50% off food and 20% off beverage, 100 B&B for employees (150 B&B for friends and family), 20% off spa and gift shop products.
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
- Discounted hotel stays with Pride of Britain hotels.
- Complimentary bespoke uniform and annual shoe allowance.
- Free sight tests for those eligible.
- Onsite Team Gym with professional induction.
- Refer a Friend Scheme where you can earn up to 1000.
- 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'.
- Grantley Academy to support your development.
- Annual paid volunteering days.
Restaurant Host - Hotel in Harrogate employer: leisurejobs
Grantley Hall is an exceptional employer, offering a unique blend of luxury hospitality and a supportive work environment in the picturesque North Yorkshire countryside. With a strong commitment to employee wellbeing, the hotel provides extensive benefits including generous holiday allowances, professional development through the Grantley Academy, and a vibrant team culture that celebrates achievements and fosters growth. Join us at Grantley Hall, where your passion for hospitality can flourish in a five-star setting renowned for its service excellence.
