At a Glance
- Tasks: Deliver and collect linen, maintain stock levels, and support team efficiency.
- Company: Join the luxurious Grantley Hall, a five-star hotel in North Yorkshire.
- Benefits: Enjoy competitive pay, generous holiday, free meals, and discounts on stays.
- Other info: Opportunities for personal growth and fun team events throughout the year.
- Why this job: Be part of a prestigious team and enhance guest experiences in luxury hospitality.
- Qualifications: Positive attitude, attention to detail, and excellent communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Deliver clean linen and collect all dirty linen from the service rooms, striving to always maintain accurate stock levels.
- Ensure linen delivered is consistently of the highest standard.
- Maintain tidy and well-organised stock areas, proactively reporting any maintenance issues if required.
- Support colleagues across the department, building strong working relationships to deliver an efficient service.
- Ensure interactions with our guests are always warm, professional and that you are doing everything you can to exceed their expectations.
Key Skills, Qualities & Experience
- Hands-on approach to work, always being productive and looking to improve.
- Passionate about the work you do.
- Detail-oriented and drives standards.
- Possess a positive attitude and a desire to learn.
- Friendly, courteous and helpful with excellent communication skills.
- Motivated to go the extra mile for guests and colleagues.
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.
Benefits
- A monthly service charge - typically £3,400 annually.
- 31 days holiday increasing to 33 days with length of service.
- Access to earnings before payday (Stream).
- Holiday Buy/Sell Scheme.
- Free parking.
- Complimentary meals when on duty.
- Discounted modern and spacious live-in accommodation.
- Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year.
- Team appreciation and wellbeing activities - Team member of the month awards, BBQs, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs.
- Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products.
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
- Discounted hotel stays with Pride of Britain hotels.
- Complimentary bespoke uniform and annual shoe allowance.
- Free sight tests for those eligible.
- Onsite Team Gym with professional induction.
- Refer a Friend Scheme where you can earn up to £1,000.
- 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'.
- Grantley Academy to support your development.
- Annual paid volunteering days.
LINEN PORTER - Harrogate employer: leisurejobs
Grantley Hall is an exceptional employer, offering a unique blend of luxury hospitality and a supportive work environment in the picturesque North Yorkshire countryside. With a strong focus on employee wellbeing, generous benefits including a monthly service charge, extensive holiday allowance, and opportunities for personal development through the Grantley Academy, team members are encouraged to thrive both professionally and personally. The vibrant work culture, characterised by team appreciation events and a commitment to service excellence, makes Grantley Hall a truly rewarding place to build a career in the hospitality industry.
