At a Glance
- Tasks: Lead dinner service and ensure top-notch guest experiences at a luxury restaurant.
- Company: Join Grantley Hall, a five-star hotel blending history with modern luxury.
- Benefits: Enjoy competitive pay, generous holiday, and exclusive discounts.
- Other info: Experience a vibrant work culture with team events and wellness activities.
- Why this job: Be part of a prestigious team in a stunning setting while developing your hospitality skills.
- Qualifications: Passion for food and beverage, excellent communication, and a proactive attitude.
The predicted salary is between 30000 - 32000 £ per year.
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Assist the Assistant Restaurant Manager in the running of the dinner service to the required standard.
- Be fully conversant with the key operational demands and systems of the department.
- Be a presence on the floor during service.
- Assist the Assistant Restaurant Managers with the ongoing improvement of standards, proposing ways of improving the product and services which we offer.
- Assist the Assistant Restaurant Managers to ensure all guests are provided with attentive, courteous, and professional service of the highest standard as defined in all SOP manuals.
- Ensure all employee in-house policies, procedures and government legislation are adhered to.
- Assist in ensuring the daily maintenance check and daily checklists are carried out and completed within the department.
- Working alongside the Assistant Restaurant Managers to ensure that we are meeting our weekly and monthly cover targets and average spends for dinner to constantly look for ways to increase profit and covers.
Key Skills, Qualities & Experience
- Hands on approach to work, always being productive and looking to improve.
- Passionate about Food & Beverage industry.
- Detail orientated and drives standards.
- Possess a positive attitude and a desire to learn.
- Ability to meet deadlines and work under pressure.
- Friendly, courteous and helpful with excellent communication skills.
- Motivated to go the extra mile for guests and colleagues.
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.
Benefits
- A monthly service charge - typically 3,400 annually.
- 31 days holiday increasing to 33 days with length of service.
- Access to earnings before payday (Stream).
- Holiday Buy/Sell Scheme.
- Free parking.
- Complimentary meals when on duty.
- Discounted modern and spacious live-in accommodation.
- Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year.
- Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs.
- Grantley Hall discounts - 50% off food and 20% off beverage, 100 B&B for employees (150 B&B for friends and family), 20% off spa and gift shop products.
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
- Discounted hotel stays with Pride of Britain hotels.
- Complimentary bespoke uniform and annual shoe allowance.
- Free sight tests for those eligible.
- Onsite Team Gym with professional induction.
- Refer a Friend Scheme where you can earn up to 1000.
- 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'.
- Grantley Academy to support your development.
- Annual paid volunteering days.
Head Waiter | Restaurant in Harrogate employer: leisurejobs
Grantley Hall is an exceptional employer, offering a unique blend of luxury hospitality and a supportive work environment in the picturesque North Yorkshire countryside. With a strong commitment to employee wellbeing, the company provides extensive benefits including generous holiday allowances, professional development through the Grantley Academy, and a vibrant team culture that celebrates achievements and fosters growth. Employees enjoy competitive service charges, discounts on food and accommodation, and a range of wellness activities, making it a truly rewarding place to build a career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter | Restaurant in Harrogate
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter | Restaurant in Harrogate
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
