At a Glance
- Tasks: Lead a dynamic bar team and ensure top-notch service for guests.
- Company: Grantley Hall, a luxurious five-star hotel in North Yorkshire.
- Benefits: Earn tips, enjoy complimentary meals, and access a state-of-the-art gym.
- Other info: Great opportunities for career growth and exceptional training programmes.
- Why this job: Join a prestigious hotel and elevate your hospitality career in a stunning setting.
- Qualifications: Experience in bar management and a passion for excellent customer service.
The predicted salary is between 24000 - 30000 £ per year.
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Support the team, ensuring that you meet and exceed the required standards
- Provide and guarantee a consistently high standard of service to guests
- Resolve customer complaints regarding food/drinks service
- Motivate the team to deliver excellent customer service at all times
- Place orders to ensure stock levels are correct and gross profit margins are achieved
Key Skills, Qualities & Experience
- Hands on approach to work, always being productive and looking to improve
- Detail orientated and drives standards
- Possess a positive attitude and a desire to learn
- Ability to meet deadlines and work under pressure
- Friendly, courteous and helpful with excellent communication skills
- Motivated to go the extra mile for guests and colleagues
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall
- Proficient knowledge of beverage, cocktails, spirits and wine
- Experience in producing cocktail ingredients
- Excellent communication skills and an outgoing personality to converse with guests
Benefits
- We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees
- Tips typically over 200 per month (3,400 per year)
- Complimentary bespoke uniform and chef whites
- Complimentary meals whilst on duty
- Refer a Friend bonus - Earn up to 1000
- Holiday Buy/Sell Scheme
- Complimentary employee car parking
- Complimentary state of the art onsite gym - with personal trainer support
- 31 days annual leave
Bar Manager / Supervisor Needed in Harrogate employer: leisurejobs
Grantley Hall is an exceptional employer, offering a unique blend of luxury hospitality and a supportive work environment in the picturesque North Yorkshire countryside. With a commitment to employee growth through comprehensive training programmes and career development opportunities, staff enjoy a range of benefits including generous tips, complimentary meals, and access to a state-of-the-art gym. Join a team that values excellence and encourages you to go the extra mile for both guests and colleagues, all while working in a stunning five-star setting.
