Golf Services Supervisor - Newport

JOB TITLE – Golf Services SupervisorDEPARTMENT – GolfCONTRACT TYPE - PermanentRATE OF PAY - £12.48 per hour, plus excellent benefitsHOURS – 40 hours per week over 5 daysLOCATION – Newport, NP18 1HQID – Req5330OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Golf Services ‘Hospitality Heroes’ in our outstanding Golf Operations team based at the Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - * A minimum of 12 months’ supervisory experience in a golf environment* Experience of event delivery* Experience of working to defined operating standards, such as AA or 59 Club* Excellent interpersonal and social skills* IT competence eg. Microsoft applicationsIMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - * Support the Golf Manager and Assistant Golf Manager in delivering the business objectives of the Golf Operations team* Support with overseeing Golf Operations eg. The Golf Services team, locker room facilities, CMR buggy fleet* Be responsible for resolving all internal/external customer complaints escalated from team members * Be on the floor delivering five-star service to our guests and ensuring that the team is performing at the highest level at all times * Assist with the development of rotas to maximise the efficiency of manpower at the disposal of the teamBE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - * Access to career development training from day one* Discounts on food & beverage and hotel stays* Discounted leisure membership* Free GP virtual appointment service* 24/7 wellbeing helpline* NEST pension scheme* Social Club* Staff appreciation events* Monthly and end-of-year awardsGROW WITH US -As a Celtic Collection employee, you will be able to say –* I am equipped, trained, and supported to do THE BEST JOB I CAN* I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS* I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment* I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role* I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED* I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.