At a Glance
- Tasks: Lead daily operations, create a fun environment, and drive business growth.
- Company: Join a vibrant entertainment centre offering bowling, escape rooms, karaoke, and more.
- Benefits: Enjoy 33 days holiday, free food, discounts, and an industry-leading bonus scheme.
- Why this job: Be part of a fun culture that values career development and team support.
- Qualifications: 2+ years as a General Manager in leisure or hospitality with strong leadership skills.
- Other info: Flexible hours and opportunities for advancement await you!
The predicted salary is between 36000 - 60000 Β£ per year.
General Manager β WrexhamAre you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives?We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?We love to entertain-it\βs in our DNA! Beyond bowling, we offer Houdini\βs Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.The RoleAs a General Manager you will manage the day-to-day operation of our centre, which includes:Creating a culture of excellent customer serviceDriving the business growth through local promotions and central product deliveryDeveloping an annual business plan with the Regional Manager focusing on growth and financial targetCreating a professional environment with training, appraisals, fair management and support team operations and strategy execution. Skills You NeedA minimum of 2 years\β experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teamsExperience in optimising revenue and overall business performanceFull of determination, enthusiasm, and patienceFully flexible and highly adaptable to change Our Fantastic BenefitsIndustry-leading bonus scheme33 days holiday (including Bank Holidays)Enhanced Maternity, Paternity, Adoption leaveTenpin Treats β Retailer discounts, Smart Tech and Best DoctorsFree Bowling for family & friendsFree Food (when working 6+ hours)Medicash Employee Assistance ProgrammeFree counsellingLife assurance (4x annual salary)Birthday offLong Service Awards Career DevelopmentLooking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.
General Manager - Wrexham employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land General Manager - Wrexham
β¨Tip Number 1
Familiarise yourself with the local area and community. Understanding the demographics and preferences of potential customers can help you tailor your approach to driving business growth through local promotions.
β¨Tip Number 2
Showcase your leadership style during the interview. Be prepared to discuss specific examples of how you've created a positive work environment and motivated your team in previous roles.
β¨Tip Number 3
Research the latest trends in the leisure and hospitality industry. Being knowledgeable about current market dynamics will demonstrate your commitment to optimising revenue and improving overall business performance.
β¨Tip Number 4
Prepare to discuss your experience with training and development. Highlight how you've successfully implemented training programmes that have led to improved customer service and team performance.
We think you need these skills to ace General Manager - Wrexham
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience as a General Manager, especially in leisure or hospitality. Emphasise your leadership skills and any achievements in driving business growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating a fun environment and your ability to lead a team. Mention specific examples of how you've optimised revenue and improved customer service in previous roles.
Highlight Relevant Experience: In your application, focus on your hands-on experience managing large teams and your adaptability to change. Use metrics where possible to demonstrate your success in previous positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with Tenpin and contribute to their mission of entertaining families. Let your personality shine through to reflect the fun culture they promote.
How to prepare for a job interview at leisurejobs
β¨Show Your Passion for Customer Service
As a General Manager, creating a fun and engaging environment is key. Be prepared to share examples of how you've previously enhanced customer experiences and fostered a positive atmosphere in your past roles.
β¨Demonstrate Leadership Skills
Highlight your experience in leading and developing large teams. Discuss specific strategies you've used to motivate staff and create a culture of excellence, as this will resonate well with the interviewers.
β¨Discuss Business Growth Strategies
Be ready to talk about how you've driven business growth in previous positions. Share insights on local promotions or initiatives that have successfully increased revenue and customer engagement.
β¨Emphasise Flexibility and Adaptability
The leisure and hospitality industry can be unpredictable. Prepare to discuss how you've adapted to changes in the past and how you plan to remain flexible in this role, ensuring smooth operations regardless of challenges.