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For Companies At a Glance
- Tasks: Lead the team to ensure every customer leaves happy and satisfied.
- Company: Join a vibrant lounge known for its brilliant atmosphere and community focus.
- Benefits: Enjoy tips, paid breaks, 50% food discount, and 28 days holiday pro rata.
- Why this job: Be part of a fast-growing business with great personal development opportunities.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service required.
- Other info: Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram for more insights.
The predicted salary is between 24000 - 33600 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Front of House Supervisor - Neath employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Neath
✨Tip Number 1
Familiarise yourself with the specific culture and values of Lounges. Engage with their social media platforms like Instagram and TikTok to understand their vibe and customer interactions, which can help you align your approach during interviews.
✨Tip Number 2
Network with current or former employees if possible. They can provide insights into the day-to-day operations and expectations of a Front of House Supervisor, giving you an edge in understanding what the role truly entails.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think of specific examples from your past experiences where you've successfully led a team in a fast-paced environment, as this will resonate well with the hiring managers.
✨Tip Number 4
Showcase your passion for hospitality during any interactions. Whether it's through your enthusiasm in conversations or by sharing your ideas on enhancing customer experience, demonstrating genuine interest can set you apart from other candidates.
We think you need these skills to ace Front of House Supervisor - Neath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially any supervisory roles. Emphasise your skills in team leadership, customer service, and your ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've led teams or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, attention to detail, and your ability to motivate a team. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at leisurejobs
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your passion and how it drives you to create memorable customer experiences.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need to lead your team effectively. Prepare examples of how you've successfully managed or motivated a team in the past, showcasing your ability to set a high pace and maintain standards.
✨Know the Company Culture
Research the company and its values before the interview. Understanding their approach to customer service and team dynamics will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've overcome challenges in a fast-paced environment and be ready to discuss them in detail.
