Food & Beverage Assistant - Sutton Coldfield

Food & Beverage Assistant – Sutton ColdfieldThe Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year\’s Betfred British Masters. Whether you\’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there\’s a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That\’s why we were named in the 2024 Caterer\’s Top 30 Best Places to Work, as well as Springboard\’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. F&B ASSISTANT We are seeking a dedicated F&B Assistant to join our team. This role offers a fantastic opportunity to be part of a vibrant hospitality environment, delivering exceptional service and ensuring a seamless guest experience in a dynamic, high-quality setting. The role will offer you the opportunity to work in one of our F&B areas, including outlets such as our established Sam\’s Bar & Kitchen, The Brabazon Bar or even within our new Leisure Caf . Salary The on target earning potential for this role is 27,248.00, compromising of a base annual rate of 25,396.80 plus a qualified estimate of 1,851.20 gratuities per annum. About the role This role will require late nights in the week and weekend working. As a food and beverage assistant, your duties include all those of a waiter or bartender To welcome all guests a polite and friendly manner To deliver a great experience from beginning to end To confidently talk about our menus, offer upsells and enthusiastically To take orders from our guests and proactively ensure that all their needs are met Cleaning and good hygiene practices are a large part of this role To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole. About you Previous experience in a busy bar or restaurant would be preferred, but you don\’t need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that\’s great, we will take your skills and elevate them in a department where you feel you would be the best fit. Our ideal candidate will be passionate about delivering a fantastic service to our guests: You enjoy engaging in conversation, talking about our products and the resort You are a natural when it comes to selling You are outgoing and enthusiastic You have a can-do attitude and are proactive Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort\’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than \’just a job\’: we are a community that values each individual\’s contribution and growth, whilst supporting each other\’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren\’t just words; they\’re the foundation of our culture and the essence of who we are. If you\’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.