At a Glance
- Tasks: Join us as a Food & Beverage Assistant, serving delicious dishes and creating memorable guest experiences.
- Company: ABode Canterbury is a stylish boutique hotel known for its unique charm and exceptional service.
- Benefits: Enjoy competitive pay, service charge, free meals, and exclusive discounts across our hotels.
- Why this job: Be part of a supportive team culture where friendships flourish and personal growth is encouraged.
- Qualifications: No experience needed; we value personality and attitude above all else.
- Other info: Flexible rotas, milestone awards, and a chance to progress within our family of hotels.
Location: ABode Canterbury is a stylish, four AA star 72-bedroom boutique hotel on Canterbury High Street, which houses our own restaurant brand, Brasserie ABode. For the commuters, Canterbury East and West train stations are just a few minutes' walk away.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £115 a month (around £1375 per year) over and above base pay for a full-time employee.
Come and join our team as a Casual Food & Beverage Assistant to assist during our busy periods and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.
As a Food & Beverage Assistant you will work closely with both the front of house and back of house team, to ensure our guests not only have a wonderful time, but also make memories to last a lifetime. We welcome applications from candidates with no experience, as this role is all about personality and attitude; we can teach you the rest.
Check out some of the key points about the role:
- We serve a lot of yummy dishes, so we ask that you get to know the menu, that way you can advise our guests if they ask for help.
- You spend a lot of your life at work, meaning often your colleagues become friends, and we encourage that. We want our employees to build close relationships across all teams.
- Ensuring all our guests have a memorable experience.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay - We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- Employee Assistance Programme - We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need.
- Meals when you are on duty are free.
- Development pathways - Everyone can learn and develop; our development pathways are unique to us and are the best in the business.
- Opportunities to progress - We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level.
- Milestone awards - We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you're the type of person that likes to learn and share the wisdom, get in touch.
Food and Beverage Assistant - Canterbury employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant - Canterbury
✨Tip Number 1
Familiarise yourself with the menu at Brasserie ABode. Knowing the dishes inside out will not only help you assist guests better but also show your enthusiasm for the role during any conversations you have with the team.
✨Tip Number 2
Emphasise your personality and attitude when chatting with us. Since we value these traits highly, showcasing your friendly and approachable nature can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. We appreciate team members who can adapt to busy periods, so highlighting your willingness to work varied shifts can make a positive impression.
✨Tip Number 4
Show your interest in building relationships within the team. Mentioning your eagerness to collaborate and support colleagues can resonate well with our culture of teamwork and camaraderie.
We think you need these skills to ace Food and Beverage Assistant - Canterbury
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Food and Beverage Assistant role entails. Highlight your passion for customer service and teamwork in your application.
Showcase Your Personality: Since the role values personality and attitude over experience, make sure to convey your enthusiasm and willingness to learn in your cover letter. Share any relevant experiences that demonstrate your ability to connect with others.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise any previous roles or experiences that showcase your ability to work in a team and provide excellent service.
Follow Up: After submitting your application, consider sending a follow-up message via WhatsApp to express your continued interest in the position. This shows initiative and can help you stand out from other candidates.
How to prepare for a job interview at leisurejobs
✨Know the Menu
Familiarise yourself with the menu before the interview. Being able to discuss dishes and recommend items shows your enthusiasm for the role and helps you connect with the interviewers.
✨Show Your Personality
This role is all about personality and attitude, so let yours shine through! Be friendly, approachable, and genuine during the interview to demonstrate that you would fit well within their team culture.
✨Emphasise Teamwork
Highlight your ability to work collaboratively with others. Share examples of how you've supported colleagues in previous roles or how you can contribute to a positive team environment.
✨Be Flexible
Express your willingness to be flexible with your schedule. The company values work/life balance, so showing that you're adaptable will resonate well with them and demonstrate your commitment to the role.