At a Glance
- Tasks: Lead floor teams and ensure guests have an unforgettable dining experience.
- Company: Join Rhubarb, a premium hospitality collective at iconic venues.
- Benefits: Competitive pay, training opportunities, discounts, and delicious food on duty.
- Other info: Diverse environment with great career progression and support for all backgrounds.
- Why this job: Be part of a unique ABBA-inspired dining and theatre experience.
- Qualifications: Experience in high-quality service and team leadership preferred.
The predicted salary is between 30000 - 32000 £ per year.
Oak View Group: Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations.
About the Venue: Mamma Mia! The Party is a unique combination of ABBA inspired musical theatre and Greek banquet - all within an elaborate setting specifically designed to entertain over 500 guests per show.
Role Purpose:
- Salary - 15.75 / Hour
- Immersive musical theatre and dining experience
- High volume, banqueting style service
You'll lead our floor teams, deliver stonking pre-service briefings, manage special requests, liaise with our kitchen team and managers, as well as coordinate your teams of waiters and runners so to give each and every guest the best experience imaginable. You'll be an ambassador for RHC and build a strong relationship with our client, the production, security, building management and other stakeholders; and be a point of contact for potential guests passing by. The Head Waiter will need to be a guest relations superstar - giving resolutions to any queries or special requests the guests may have.
We are open to all backgrounds and levels of seniority but ideally, you'll have proven experience in high quality restaurants, events or bars, working with high volumes of customers as a team leader or similar. We will only engage with candidates over 18, that can commit to weekends and late finishes (post-midnight) / with access to the O2 in North Greenwich.
What you get:
- Amazing training and progression opportunities, internally and externally.
- Cross exposure to our events business in London and beyond.
- Delicious food on duty
- Uniform provided
- 40% discount in selected RHC restaurants and bars.
- 300 refer a friend bonus.
- Corporate gym discount.
- Employee Assistance Helpline, 24/7.
Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
Employee Screening and Eligibility to Work: As part of the recruitment process, you will need to prove your eligibility to work in the UK. All applicants will receive a response. Please note; this role is only open to applicants over 18.
Floor Supervisor - Mamma Mia! The Party - London employer: leisurejobs
At Rhubarb, part of Oak View Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and fosters personal growth. As a Floor Supervisor at Mamma Mia! The Party in London, you'll enjoy fantastic training opportunities, delicious meals on duty, and a supportive environment where your contributions are valued. With a focus on high-quality service and memorable experiences, we ensure our team members thrive in a dynamic setting while enjoying unique perks like discounts at our restaurants and a corporate gym discount.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor - Mamma Mia! The Party - London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Mamma Mia! The Party and its vibe. This will help you connect with the team and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former staff on LinkedIn or social media. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led teams in high-pressure situations. We want to see that you can handle the hustle of a busy floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our amazing team at Rhubarb.
We think you need these skills to ace Floor Supervisor - Mamma Mia! The Party - London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Floor Supervisor at Mamma Mia! The Party and how you can contribute to our unique dining experience.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience in high-volume service or team leadership. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary and avoid long paragraphs. We appreciate straightforward communication that gets right to the heart of your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at leisurejobs
✨Know the Venue Inside Out
Before your interview, make sure you research Mamma Mia! The Party and understand its unique blend of musical theatre and dining. Familiarise yourself with the venue's atmosphere, the type of guests it attracts, and the overall experience they aim to deliver. This knowledge will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
As a Floor Supervisor, you'll be leading teams and managing high-volume service. Prepare examples from your past experiences where you've successfully led a team, handled special requests, or resolved guest queries. Highlighting these skills will demonstrate that you're ready for the responsibilities of the role.
✨Emphasise Guest Relations Expertise
Since this role requires you to be a 'guest relations superstar', think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure every guest leaves with a smile. This will show that you understand the importance of exceptional service.
✨Be Ready for Practical Scenarios
Expect to be asked about how you'd handle real-life scenarios during the interview. Think about questions like how you'd manage a busy service or deal with a last-minute request from a guest. Practising these responses will help you feel more confident and prepared when it comes time for the interview.
