At a Glance
- Tasks: Lead a passionate team to create an engaging pet care environment and drive sales.
- Company: Join Pets at Home, a top UK pet care business that values community and pets.
- Benefits: Enjoy competitive pay, annual bonuses, 28-33 days leave, and great discounts.
- Other info: Comprehensive training provided with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: 1 year of retail management experience and a passion for exceptional customer service.
The predicted salary is between 25000 - 30000 £ per year.
We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
We're looking for a Deputy Manager to join our team in Fareham Newgate Lane. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store's overall success.
We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
We'd love to hear from you if you:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
We reward our management team with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Don't wait-apply now! We may close the vacancy early due to high interest.
Deputy Manager in Fareham employer: leisurejobs
At Pets at Home, we pride ourselves on being a leading pet care business that fosters a vibrant and inclusive work culture in Fareham. As a Deputy Manager, you'll benefit from comprehensive training, generous annual leave, and a supportive environment that encourages personal and professional growth, all while working with a passionate team dedicated to providing exceptional care for pets and their owners. Join us to make a meaningful impact in the community and enjoy unique perks like your birthday off and substantial colleague discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Fareham
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Pets at Home. Understand their values, products, and community involvement. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership skills! As a Deputy Manager, you'll need to inspire your team. Think of examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your capabilities.
✨Tip Number 3
Show your passion for pets! Since this role is all about providing the best care for pets, make sure to express your love for animals during your interview. Share any personal experiences or insights that highlight your commitment to pet care and customer service.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Pets at Home careers page. This not only streamlines the process but also shows your enthusiasm for joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Deputy Manager in Fareham
Some tips for your application 🫡
Show Your Passion for Pets:When you're writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animals and how it connects to the role.
Tailor Your Experience:Make sure to customise your application to reflect your management experience in retail. Highlight specific achievements and skills that align with the responsibilities of a Deputy Manager at Pets at Home.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at leisurejobs
✨Know Your Stuff About Pets
Since you're applying to a pet care business, make sure you brush up on your knowledge about different pets and their needs. Familiarise yourself with common pet products and services offered by the company. This will not only show your passion but also help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and lead a team. Prepare examples from your past experience where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others to achieve their best.
✨Understand Retail Operations
Get a good grasp of retail operations, especially in areas like stock management and customer service. Be ready to discuss how you would handle day-to-day operations and what strategies you would implement to drive sales performance and meet KPIs.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to act as a leader or make tough decisions. Practising these scenarios can help you articulate your thought process during the interview.
