At a Glance
- Tasks: Deliver top-notch customer service while dealing various table games.
- Company: Join Metropolitan Gaming, a vibrant brand redefining city leisure experiences.
- Benefits: Enjoy 50% off food, discounts on travel, and comprehensive health services.
- Other info: Must be 18+ and eligible to work in the UK.
- Why this job: Be part of a dynamic team in an exciting environment with growth opportunities.
- Qualifications: 3 months gaming experience and ability to deal multiple table games required.
The predicted salary is between 25750 - 26666 € per year.
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guests whichever platform or venue they visit.
Our ten city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Benefits
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentives
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
The Role:
To provide all customers, guests, and visitors with the highest level of customer service to ensure that the unique Metropolitan Gaming experience is always achieved.
Salary
- Dealer 1: £25,750 + Tips
- Dealer 2: £26,250 + Tips
- Dealer 3: £26,666 + Tips
Skills
- Minimum of 3 months of gaming experience
- Must have a minimum of 2 years’ overall gaming experience before being selected for transfers to our premium London venues
- Ability to deal a minimum 3 table games including American Roulette, Blackjack and Three Card Poker.
- Agreement to deal on our live online gaming tables
- Punto Banco and Heads Up Hold’em are viewed favourably
- Hold a PFL licence
- Customer service focussed
- Fully flexible – Nights and shift work essential
Please Note: You must be aged 18 or above and have the right to work in the UK.
Experienced Casino Dealer - Nottingham, Nottinghamshire employer: leisurejobs
Metropolitan Gaming Group is an exceptional employer that champions a vibrant work culture, offering extensive training and development opportunities for its employees. Located in the heart of Nottingham, we provide a competitive salary alongside a comprehensive benefits package, including discounts on food and beverages, health services, and a supportive employee assistance programme, ensuring our team members thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Casino Dealer - Nottingham, Nottinghamshire
✨Tip Number 1
Familiarise yourself with the specific games mentioned in the job description, such as American Roulette and Blackjack. Being able to demonstrate your expertise in these games during an interview will show that you're not just qualified, but also passionate about the role.
✨Tip Number 2
Highlight your customer service skills in conversations with recruiters or during interviews. Metropolitan Gaming values exceptional service, so sharing examples of how you've gone above and beyond for customers can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Metropolitan Gaming. They can provide insights into the company culture and what it takes to succeed as a dealer, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts and night work. Since the role requires full flexibility, showing that you're willing to adapt your schedule can demonstrate your commitment to the position and the team.
We think you need these skills to ace Experienced Casino Dealer - Nottingham, Nottinghamshire
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and skills required for the Experienced Casino Dealer position. Familiarise yourself with the specific games mentioned, such as American Roulette and Blackjack, to highlight your relevant experience.
Tailor Your CV:Customise your CV to reflect your gaming experience and customer service skills. Emphasise any previous roles where you dealt with table games and mention your PFL licence prominently.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the gaming industry and your commitment to providing exceptional customer service. Mention why you want to work for Metropolitan Gaming Group and how you align with their values.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date to make a great first impression.
How to prepare for a job interview at leisurejobs
✨Showcase Your Gaming Experience
Make sure to highlight your gaming experience during the interview. Be prepared to discuss the specific table games you can deal, such as American Roulette and Blackjack, and any additional games like Punto Banco that could set you apart.
✨Emphasise Customer Service Skills
Since the role focuses heavily on customer service, share examples of how you've provided exceptional service in previous positions. This will demonstrate your commitment to creating a unique experience for guests.
✨Demonstrate Flexibility
The job requires night shifts and flexibility, so be ready to discuss your availability. Showing that you're adaptable and willing to work varied hours will make you a more attractive candidate.
✨Prepare Questions About the Company
Research Metropolitan Gaming Group and prepare thoughtful questions about their values and operations. This shows your genuine interest in the company and helps you understand if it's the right fit for you.
