At a Glance
- Tasks: Lead shifts, support the team, and ensure a fantastic dining experience for guests.
- Company: Join Prezzo Italian, a vibrant restaurant with a focus on great service.
- Benefits: Earn competitive pay, enjoy discounts, and access career development opportunities.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Be at the heart of the action and make a real impact on guest experiences.
- Qualifications: Previous supervisory experience in hospitality and a passion for great service.
The predicted salary is between 12.61 - 12.61 £ per hour.
Duty Manager - East Grinstead Restaurant Supervisor (Duty Manager) - Prezzo Italian "Better Careers for Everyone!"
12.61 per hour - plus tronc and access to our stunning commission scheme!
As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high.
You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience.
With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen.
More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.
- How we work
- Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
- Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression.
- Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
- Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.
Our Person - We are looking for someone who
- Support the Assistant Manager and General Manager in running shifts.
- Ensure the team is clear on their tasks and provide guidance where needed.
- Lead by example, maintaining high service standards and teamwork.
- Ensure guests feel welcome and looked after during their visit.
- Step in to resolve minor guest issues and escalate where necessary.
- Support the team in delivering an excellent dining experience.
- Help train and develop new team members.
- Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
- Assist in managing stock levels and restaurant cleanliness.
- Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
- Work with management to maintain efficiency and compliance and highlight potential risk.
Experience We Value
- Previous experience in a supervisory or team leader role, ideally in hospitality.
- A positive attitude and strong communication skills.
- Comfortable working in a fast-paced environment.
- Ability to support and guide a team. Understanding of health & safety and food safety basics.
- Passion for great service and guest experience.
- Willingness to learn and develop in a leadership role .
- Prezzo
Perks: What's in it for you?
TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
Your birthday off!
Employee Assistance Programme & GP appointment helpline.
Grow with us - Career development opportunities & internal progression pathways.
Apply Now! Whether you're starting or looking to grow your career, apply today and be part of the Prezzo family
Duty Manager - East Grinstead employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - East Grinstead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager - East Grinstead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
