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- Tasks: Lead a passionate team and ensure top-notch customer experiences at Southampton Ninja Warrior.
- Company: Join a vibrant and expanding venue in the heart of Southampton.
- Benefits: Opportunities for career growth, competitive pay, and a fun work environment.
- Why this job: Be part of an exciting adventure while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Dynamic role with a focus on teamwork and community engagement.
The predicted salary is between 30000 - 42000 £ per year.
Duty Manager – SouthamptonAn exciting opportunity has arisen! We currently have a vacancy at Southampton Ninja Warrior for a Duty Manager. Southampton Ninja Warrior is a bustling and expansive site which has recently undergone a significant investment, with ongoing revitalisation efforts requiring strong leadership. The team in place is not only passionate but also highly experienced, ready to take on new challenges. Situated near a lively and thriving city, this well-established business offers ample opportunities for growth and advancement to the ideal candidate who is eager to expand and excel in their career Overall responsibility for the delivery and development of all aspects of Southampton and to ensure that customer expectations are consistently met or exceeded. * Overall responsibility for designated shifts in absence of GM / AGM- including people management of all on-shift team members * Maintain positive and effective relationships with customers and colleagues. * Assist with the care and maintenance of all assets, inventory, and resources of the location. * Manage session changeovers, * Monitor al areas of the operation and manage issues / incidents in a timely manner. * Plan daily / weekly rota with GM / AGM as required. * Handover to be completed during shift changes. * Open in morning, turning on lights, resetting alarm, heating, general opening tasks etc. * Close in evening set alarm and make building secure. * Ensure compliance with all BGL Health & Safety procedures.
Duty Manager - Southampton employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Southampton Ninja Warrior or similar venues. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show your passion! When you get the chance to meet the team or during interviews, let your enthusiasm for the role shine through. Talk about why you love customer service and how you can contribute to making every visit memorable.
✨Tip Number 3
Be prepared to demonstrate your skills! Think of examples from your past experiences where you've successfully managed teams or handled tricky situations. This will show them you're ready to take on the responsibility of a Duty Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Southampton Ninja Warrior. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Duty Manager - Southampton
Some tips for your application 🫡
Show Your Leadership Skills: As a Duty Manager, we want to see your leadership style shine through in your application. Share examples of how you've successfully managed teams or handled challenging situations in the past. This will help us understand how you can lead our passionate team at Southampton Ninja Warrior.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant experience that aligns with the responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their skills with what we're looking for!
Be Personable: We value positive relationships with both customers and colleagues. In your written application, let your personality shine through! A friendly tone can go a long way in showing us that you're a great fit for our vibrant team.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right hands. We can't wait to hear from you!
How to prepare for a job interview at leisurejobs
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Southampton Ninja Warrior. Understand its layout, the services offered, and any recent changes or improvements. This will show your genuine interest in the role and help you discuss how you can contribute to the ongoing revitalisation efforts.
✨Demonstrate Leadership Skills
As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Be ready to discuss how you would maintain positive relationships with both customers and colleagues, as this is crucial for the role.
✨Showcase Your Problem-Solving Abilities
The job involves monitoring operations and managing issues promptly. Think of specific situations where you've had to think on your feet and resolve problems quickly. Highlighting these experiences will demonstrate your capability to handle the fast-paced environment at Southampton Ninja Warrior.
✨Understand Health & Safety Compliance
Familiarise yourself with BGL Health & Safety procedures relevant to the role. Be prepared to discuss how you would ensure compliance and maintain a safe environment for both staff and customers. This knowledge will set you apart as a candidate who takes safety seriously.