At a Glance
- Tasks: Join our team as a receptionist, booking appointments and providing excellent client service.
- Company: Dorchester Vets for Pets, a friendly and supportive veterinary practice.
- Benefits: Competitive salary, flexible hours, holiday allowance, and exclusive discounts.
- Other info: Part-time role with opportunities for growth and a focus on work-life balance.
- Why this job: Make a difference in pet healthcare while working in a collaborative environment.
- Qualifications: Excellent communication skills and a passion for customer service.
The predicted salary is between 56475 - 69025 £ per year.
Dorchester Vets for Pets is looking for a receptionist to join their team! We are a team of four vets, six registered veterinary nurses and four receptionists - we are looking to add one more dedicated, compassionate colleague to our team! The practice is purpose built with some great facilities including operating theatre, two dedicated consult rooms, a nurse consult room/diagnostic imaging room, dental equipment and in-house lab equipment.
The ideal candidate will have excellent communication skills - both to clients and colleagues, face to face, over the phone or via other communications. It is a varied role, with duties including booking appointments, dealing with general enquiries, taking payments, filing, general administration, some cleaning duties and interacting with clients at potentially trying times.
Ideally looking for someone to join us part time, of 20 hours per week with some flexibility in exact hours and rota to fit around you.
Key attributes:- Friendly, professional and enjoys working in a collaborative team environment
- Self-motivated, punctual, and organised with a keen eye for detail
- Able to provide excellent client service and be able to demonstrate your commitment to delivering high standards in all aspects of your role
- Experience within the veterinary profession is desirable, but not essential, or experience in a similar customer facing role
- Excellent verbal and written communication skills and confident with every-day mathematics
- IT literate, able to use/adapt to computer packages quickly
We offer a supportive and friendly working environment with a competitive salary and holiday allowance, flexibility and work-life balance, as well as exclusive company discounts and rewards - including 20% off at Pets at Home and The Groom Room.
If you share our passion for delivering outstanding pet healthcare, and exceptional customer service then we would love to hear from you!
Location: DT1 2RY
Pets just see people. They aren't biased and they don't discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Receptionist - Dorchester employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Dorchester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like leisurejobs and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at leisurejobs and let us see your personality shine through!
We think you need these skills to ace Receptionist - Dorchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and leisurejobs.
Get Familiar with Our Brand:Before applying, take some time to learn about leisurejobs and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at leisurejobs
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress leisurejobs.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which leisurejobs will surely appreciate.
