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- Tasks: Repair and maintain bicycles while providing top-notch customer service.
- Company: Join Evans Cycles, a leading name in the cycling industry.
- Benefits: Enjoy commission bonuses, discounts, and development courses.
- Why this job: Be part of a passionate team and make a difference in cycling safety.
- Qualifications: Experience in bicycle mechanics and excellent communication skills required.
- Other info: Flexible hours and opportunities for growth in a dynamic environment.
The predicted salary is between 20000 - 28000 £ per year.
As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.
Job Description
- Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
- Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
- Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
- Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
- Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
- Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
- Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
- Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.
Qualifications
- Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
- Previous experience as a bicycle mechanic is highly desirable.
- Knowledge of various bicycle brands, models, and components.
- Strong attention to detail and a commitment to quality workmanship.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of safety standards and practices related to bicycle repairs.
- Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.
Work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.
Additional Information
We offer our team a pretty nice package of perks, including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme
- A wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Cycle Technician - Dunstable employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician - Dunstable
✨Tip Number 1
Familiarise yourself with the latest bicycle repair techniques and technologies. Being knowledgeable about current trends and advancements in bicycle mechanics will not only impress your potential employers but also show your commitment to the role.
✨Tip Number 2
Network with other bicycle technicians and enthusiasts in your area. Attend local cycling events or workshops to meet people in the industry, as they might provide valuable insights or even refer you to job openings at Evans Cycles.
✨Tip Number 3
Prepare to demonstrate your technical skills during the interview process. Be ready to discuss specific repairs you've completed or challenges you've faced, as this will showcase your expertise and problem-solving abilities.
✨Tip Number 4
Highlight your customer service experience when applying. Since the role involves interacting with customers, showcasing your ability to communicate effectively and provide excellent service will set you apart from other candidates.
We think you need these skills to ace Cycle Technician - Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proficiency in bicycle mechanics and any previous experience as a bicycle mechanic. Include specific examples of repairs you've performed and customer service experiences that demonstrate your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your commitment to quality workmanship. Mention your knowledge of various bicycle brands and models, and explain how you can contribute to the team at Evans Cycles.
Highlight Relevant Skills: In your application, emphasise your attention to detail, ability to diagnose mechanical issues, and experience with safety inspections. These skills are crucial for the Cycle Technician role and should be clearly articulated.
Show Enthusiasm for Customer Service: Since excellent customer service is a key part of the job, include examples of how you've successfully interacted with customers in the past. This could involve explaining repair work or providing maintenance advice.
How to prepare for a job interview at leisurejobs
✨Show Your Technical Skills
Be prepared to discuss your experience with bicycle repairs and maintenance. Bring examples of past work or be ready to explain how you would troubleshoot common issues. This will demonstrate your proficiency in bicycle mechanics.
✨Customer Service Focus
Since customer service is key in this role, think of examples where you've provided excellent service in the past. Be ready to discuss how you would interact with customers, assess their needs, and provide recommendations.
✨Knowledge of Bicycle Brands
Familiarise yourself with various bicycle brands and models. During the interview, mention any specific brands you have worked with and how that experience can benefit the company.
✨Demonstrate Attention to Detail
Highlight your commitment to quality workmanship. Discuss how you ensure that all repairs meet safety standards and how you maintain an organised workshop. This will show that you take pride in your work.