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- Tasks: Run skill games and provide top-notch customer service to guests.
- Company: Join HB Leisure, a global leader in games at theme parks worldwide.
- Benefits: Enjoy competitive pay, flexible hours, bonuses, and discounts at top retailers.
- Why this job: Work in a fun environment with opportunities to travel and develop valuable skills.
- Qualifications: Great communication skills, positive attitude, and reliable availability required.
- Other info: Winter opportunities available and access to wellbeing resources.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.
We like to do things differently here at HB Leisure; we don’t just open doors to a career in the leisure industry, we also offer the opportunity to travel the globe to experience working in our other incredible locations!
If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!
In return we will offer you:
- Competitive rates of pay
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification:
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
- Have reliable transportation – due to the location of the site
Customer Service Assistant (Games) - Crealy Theme Park & Resort - Exeter, Devon employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Games) - Crealy Theme Park & Resort - Exeter, Devon
✨Tip Number 1
Familiarise yourself with the games and attractions at Crealy Theme Park & Resort. Understanding the specifics of what you’ll be working with will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or roles that required strong communication skills. Be ready to share specific examples of how you’ve provided excellent service in the past, as this is crucial for a Customer Service Assistant.
✨Tip Number 3
Demonstrate your enthusiasm for working in a fun and dynamic environment. During any interactions, whether in person or online, let your positive personality shine through, as they are looking for outgoing individuals who can engage with guests.
✨Tip Number 4
Be prepared to discuss your availability openly. Since the role requires flexibility on weekdays, weekends, and bank holidays, showing that you can accommodate these needs will make you a more attractive candidate.
We think you need these skills to ace Customer Service Assistant (Games) - Crealy Theme Park & Resort - Exeter, Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles that involved working with games or entertainment. Use keywords from the job description to show you’re a great fit.
Craft a Fun Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Crealy Theme Park & Resort and how your skills align with their values of fun and customer service.
Showcase Your Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully interacted with customers in previous roles, as this is crucial for a Customer Service Assistant.
Highlight Availability: Clearly state your availability in your application. Since the role requires flexibility on weekdays, weekends, and bank holidays, make it easy for them to see when you can work.
How to prepare for a job interview at leisurejobs
✨Show Your Enthusiasm for Customer Service
Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to ensure customers have a great experience, especially in a fun environment like a theme park.
✨Demonstrate Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might be asked to role-play a scenario with a guest, so be prepared to showcase your ability to engage and connect with people.
✨Highlight Your Flexibility and Availability
The job requires good availability on weekdays and weekends, including bank holidays. Be ready to discuss your schedule and how you can accommodate the needs of the park, showing that you're a reliable team player.
✨Prepare for Questions About Teamwork
As a Customer Service Assistant, you'll be part of a vibrant team. Think of examples where you've successfully worked in a team setting, and be ready to explain how you contribute to a positive atmosphere.
