At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Join a community that values warmth, genuine connections, and personal growth.
- Why this job: Be part of a vibrant team in a growing hospitality group with real career progression.
- Qualifications: Great interpersonal skills and a passion for excellent service are essential.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average. Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress - The Cricketers, Cobham employer: leisurejobs
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With bespoke training through our Stepping Stones programme, generous employee benefits including enhanced maternity and paternity leave, and a commitment to career progression, we ensure that our staff thrive in a rewarding environment. Join us at The Cricketers in Cobham, where you can enjoy a sense of community while serving delicious seasonal dishes in a multi-award-winning hospitality group.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress - The Cricketers, Cobham
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Cricketers and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you stand out by showing your genuine interest in the place.
✨Tip Number 2
Practice your people skills! As a Server/Waiter/Waitress, you'll need to charm guests. Role-play with friends or family to nail down your approach to customer service. Show us that you can make every guest feel special!
✨Tip Number 3
Be ready to showcase your passion for food! Brush up on the menu items and seasonal dishes offered at Heartwood Collection. When you talk about your love for quality food during the interview, it’ll show you’re a perfect fit for the team.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re tech-savvy and keen to join our growing community. Don’t miss out on this opportunity!
We think you need these skills to ace Server/Waiter/Waitress - The Cricketers, Cobham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the role of Server/Waiter/Waitress. Highlight your interpersonal skills and any relevant experience that shows you can deliver excellent service and make guests feel special.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a fantastic addition to our team at The Cricketers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Heartwood Collection.
How to prepare for a job interview at leisurejobs
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu at The Cricketers. Being able to discuss the dishes and share your thoughts on them shows your genuine interest in the role and the establishment.
✨Show Off Your People Skills
As a server, your ability to connect with guests is crucial. During the interview, be prepared to share examples of how you've made customers feel special in previous roles. This will highlight your interpersonal skills and passion for excellent service.
✨Demonstrate Flexibility and Reliability
The hospitality industry often requires adaptability. Be ready to discuss times when you've had to adjust to changing circumstances or handle unexpected situations. This will show that you're reliable and can thrive in a dynamic environment.
✨Express Your Passion for Quality Food
Heartwood Collection prides itself on serving fresh, seasonal dishes. Share your enthusiasm for great food and any experiences you've had that relate to this. It’ll help convey that you align with their values and are excited about contributing to their mission.
