At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for guests.
- Company: Join Warner Hotels at Heythrop Park, surrounded by stunning Cotswold parkland.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace where your ideas truly matter.
- Why this job: Be part of a team that values your unique strengths and creativity.
- Qualifications: Experience in food and beverage, with strong leadership and communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.
Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.
As Food and Beverage Supervisor, you'll play a crucial role in bringing that magic to life.
Role Purpose: The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision-making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Responsibilities:
- Operational Oversight
- Act as the on shift leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
- Guest Service & Experience
- Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain visibility in public areas to support engagement and satisfaction.
- Team Support & Leadership
- Provide on shift support and guidance to teams across all departments.
- Reallocate resources during busy periods to maintain service levels.
- Motivate teams and lead by example with a positive, collaborative approach.
- Health, Safety & Compliance
- Ensure adherence to H&S regulations, hygiene standards, and company policies.
- Act as the person responsible for emergency procedures, fire safety, and first aid.
- Complete incident reports and escalate as needed.
- Financial & Commercial Awareness
- Monitor upselling opportunities across F&B and retail.
- Ensure correct cash handling and billing processes.
- Support cost control while protecting guest experience.
- Communication & Reporting
- Conduct thorough shift handovers to ensure smooth continuity.
- Prepare shift reports on key events, feedback, and challenges.
- Communicate urgent matters to senior leadership promptly.
- Event & Function Support
- Liaise with organisers and internal teams to ensure requirements are met.
- Problem Solving & Crisis Management
- Take decisive action during emergencies or unexpected issues.
- Coordinate teams to minimise disruption and ensure guest safety.
Behaviours, Skills & Experience:
- Previous experience in food and beverage or hospitality operations.
- Knowledge of food safety and hygiene standards - Level 3 food safety certificate would be desirable.
- Excellent communication and problem-solving abilities.
- Strong leadership skills with the ability to motivate and guide a team.
Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter.
Inclusion Statement: Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Please note: Unsolicited CV's from agencies will not be considered.
Food and Beverage Supervisor - Heythrop Park in Chipping Norton employer: leisurejobs
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality is celebrated and personal growth is encouraged. As a Food and Beverage Supervisor at Heythrop Park, you'll enjoy the stunning surroundings of the Cotswolds while leading a dedicated team to create memorable guest experiences, all within a supportive environment that values diversity and inclusion. With opportunities for career advancement and a commitment to employee well-being, Warner Hotels is the perfect place to thrive in your hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor - Heythrop Park in Chipping Norton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on that perfect Food and Beverage Supervisor role at Heythrop Park.
✨Tip Number 2
Get social! Follow Warner Hotels on social media and engage with their posts. This not only shows your interest but can also help you connect with current employees who might share insights or tips about the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to guest service and team leadership. Think about how you can showcase your unique strengths and experiences that align with the role of Food and Beverage Supervisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Warner Hotels family. Don’t miss out on this opportunity!
We think you need these skills to ace Food and Beverage Supervisor - Heythrop Park in Chipping Norton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see how much you care about creating memorable experiences for guests!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in hospitality and leadership. We love seeing how your unique skills can contribute to our team at Heythrop Park.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:For the best chance of joining our team, apply directly through our website. It’s the easiest way for us to review your application and get you on the path to discovering your glow with us!
How to prepare for a job interview at leisurejobs
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage operations. Familiarise yourself with the latest trends in hospitality and be ready to discuss how you can enhance guest experiences at Heythrop Park.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you've motivated a team or resolved conflicts effectively. This role is all about guiding others, so let your potential shine through!
✨Be Guest-Centric
Since the role focuses on delivering exceptional dining experiences, be prepared to discuss how you would handle guest complaints or special requests. Show that you genuinely care about guest satisfaction and have strategies to ensure it.
✨Demonstrate Problem-Solving Prowess
Think of scenarios where you've had to think on your feet. Whether it's managing a busy shift or dealing with unexpected issues, be ready to share how you approach problem-solving and crisis management in a fast-paced environment.
