At a Glance
- Tasks: Keep our service areas clean and welcoming for customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with a supportive and inclusive work culture.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 12 - 12 £ per hour.
As a member of the Facilities Team, you will play a crucial part in maintaining a clean and orderly service area, both internally and externally.
Key responsibilities include:
- Ensuring the cleanliness and tidiness of all areas, including customer seating, toilet facilities, and carparks, while strictly adhering to all Health and Safety procedures.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Stuart is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent team member while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Chester - Team Member - Facilities employer: leisurejobs
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal and professional growth. As a Facilities Team Member in Chester, you'll enjoy flexible working patterns, generous discounts, and a commitment to employee wellbeing, all while contributing to a team that prioritises customer satisfaction and inclusivity. With a strong focus on development opportunities, it's no surprise that 65% of our current Managers started as Team Members, making this a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Chester - Team Member - Facilities
✨Tip Number 1
Get to know the company! Research Roadchef and its values. When you walk into that interview, show us you understand our commitment to customer service and teamwork. It’ll make you stand out!
✨Tip Number 2
Practice your people skills! As a Facilities Team Member, you'll be interacting with customers and colleagues alike. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional when you come in for your interview. It shows us you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the perks we offer, like discounts and development opportunities.
We think you need these skills to ace Chester - Team Member - Facilities
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your genuine passion for customer service shine through. We want to see that you take pride in making others happy, so share any experiences that highlight this!
Tailor Your Application:Make sure to customise your application to fit the role of Facilities Team Member. Mention how your skills and experiences align with keeping areas clean and tidy, as well as adhering to Health and Safety procedures.
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your writing. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to becoming a part of our fantastic team!
How to prepare for a job interview at leisurejobs
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Facilities Team Member. Familiarise yourself with the importance of cleanliness and health and safety procedures. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Your Passion for Customer Service
Since the role requires a genuine passion for customer service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to demonstrate your commitment to ensuring everyone leaves with a smile.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows that you’re engaged and serious about wanting to be part of their team.
✨Dress for Success
Even though the role is hands-on, dressing smartly for your interview can make a great first impression. Aim for a neat and tidy appearance that reflects your understanding of the importance of cleanliness in the workplace.
