At a Glance
- Tasks: Deliver top-notch body and facial treatments while creating a welcoming atmosphere for guests.
- Company: Join Bridgewood Manor, a top-rated hotel known for its inclusive culture and wellness focus.
- Benefits: Enjoy flexible working, discounted stays, free meals, and a range of wellness activities.
- Other info: Be part of a dynamic team where every day brings new challenges and opportunities.
- Why this job: Make a real difference in guests' lives while working in a vibrant spa environment.
- Qualifications: NVQ Level 2 and 3 in beauty therapy with experience in massage and facial treatments.
The predicted salary is between 27602 - 30000 £ per year.
Spa Therapist - Bridgewood Manor JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first.
Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Bridgewood Manor Hotel and Spa is located in Chatham, Kent, is a charming and inviting retreat set amidst tranquil surroundings.
The hotel is furnished with comfortable and elegantly decorated rooms and has a reputable restaurant that serves a mix of contemporary and classic British cuisine.
Our six function rooms, cater for corporate events, conferences, and weddings and the spa is available for a range of treatments designed to rejuvenate and relax.
Facilities include a heated indoor pool, sauna, steam room, and a fully equipped fitness centre.
- OUR BENEFITS
- You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over 1000 per year
And much much more!
- A DAY IN THE LIFE OF A THERAPIST AT OUR HOTEL
- Deliver a full range of body and facial treatments to the highest professional standard, tailored to each individual guest.
- Conduct thorough pre-treatment consultations, ensuring all health conditions, contraindications and preferences are identified and respected.
- Create a consistently calm, welcoming and personalised environment from the moment the guest arrives to the moment they leave.
- Maintain treatment rooms to the highest standard of cleanliness, presentation and hygiene at all times.
- Confidently recommend and retail spa products as a natural extension of the treatment experience, not as a sales pitch.
- Anticipate guest needs and respond proactively, not just reactively.
- Handle any guest concerns or feedback with confidence, warmth and professionalism
- Manage your schedule efficiently, minimising gaps and maximising treatment time.
- Contribute to the achievement of the spa's retail and treatment revenue targets.
- Stay up to date with industry trends, techniques, product knowledge and new treatment launches.
- Maintain high personal presentation and adhere to uniform standards.
- Complete all required records, consultation forms and treatment notes accurately.
- Support the opening and closing procedures of the spa as required.
- Ensure all tasks are carried out in line with the hotel's service standards and brand values.
- Report any maintenance issues, equipment faults, or general wear and tear in a timely manner.
- Follow hotel policies relating to health & safety, security, guest data protection, COSHH and allergen protocols without exception.
- WHAT WE NEED FROM YOU
- A recognised beauty therapy qualification, NVQ Level 2 and 3 or equivalent as a minimum.
- Demonstrable experience delivering a range of massage and facial treatments in a professional setting.
- A genuine passion for wellness and an instinct for exceptional guest care.
- Strong knowledge of health and safety, COSHH and professional treatment protocols.
- A people person with a knack for making connections and creating memorable guest experiences.
- Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.
- A quick thinker who loves to solve problems and keep things running smoothly, even when it's busy.
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
- Must be willing to work flexible shifts, including evenings and weekends as required.
- EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
If at any point throughout our process you require reasonable adjustments, please contact .
Spa Therapist - Bridgewood Manor in Chatham employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist - Bridgewood Manor in Chatham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Therapist - Bridgewood Manor in Chatham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
