At a Glance
- Tasks: Create amazing drinks and provide top-notch service in a friendly environment.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Great career development opportunities with many managers starting as team members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
As a team member in Costa you will create amazing drinks while providing a clean and friendly environment for our travelling customers. You may be in the Drive Thru or main building. The standards are the same - 5 star service every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Kirk is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent Barista while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Norton Canes - Team Member - Costa in Cannock employer: leisurejobs
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Team Member at our Norton Canes location, you'll enjoy generous benefits such as heavily discounted meals, a cash bonus for referrals, and significant discounts at various retailers, all while receiving comprehensive training and development opportunities to help you thrive in your career. Join us and be part of a team that is dedicated to providing 5-star service and ensuring every customer leaves with a smile.
StudySmarter Expert Advice🤫
We think this is how you could land Norton Canes - Team Member - Costa in Cannock
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since they're looking for someone with a passion for customer service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even if it's a casual environment, showing up looking neat and presentable can make a great first impression. It shows that you care about the opportunity and respect the team.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you note or email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, we encourage you to apply through our website for a smoother process!
We think you need these skills to ace Norton Canes - Team Member - Costa in Cannock
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through. We want to see that you genuinely care about making our customers smile, so share any experiences that highlight this.
Tailor Your Application:Make sure to customise your application to fit the role of a Team Member at Costa. Mention specific skills or experiences that relate to creating amazing drinks and providing top-notch service, as this will help us see why you're a great fit.
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you unique – it helps us get to know you better.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly, so we can start the process of welcoming you aboard!
How to prepare for a job interview at leisurejobs
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer, as this role is all about creating amazing experiences. Be ready to share specific examples that highlight your passion for service.
✨Familiarise Yourself with Costa's Offerings
Take some time to learn about Costa's menu and their signature drinks. Showing that you have a genuine interest in what they offer will impress the interviewer. You might even want to try a few drinks yourself to discuss your favourites!
✨Emphasise Teamwork and Adaptability
As a team member, you'll be working closely with others, so it's important to demonstrate your ability to work well in a team. Think of examples where you've collaborated successfully or adapted to changes in a fast-paced environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You could ask about training opportunities or how the team celebrates successes, which aligns with their focus on personal and professional growth.
