At a Glance
- Tasks: Deliver a welcoming experience with delicious food in our Fresh Food Cafe.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with many managers starting as team members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
As a team member in our Fresh Food Cafe and Coco Di Mama, you will ensure we deliver a welcoming experience and a selection of authentic hot and cold flavoursome food while providing a clean and friendly environment for our travelling customers.
Both our Fresh Food Cafe and Coco Di Mama are famous for delivering a 5 star customer experience every time. We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Kirk is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Norton Canes - Team Member - Catering in Cannock employer: leisurejobs
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. As a Team Member in our Fresh Food Cafe and Coco Di Mama at Norton Canes, you'll enjoy heavily discounted meals, flexible working patterns, and extensive development opportunities, with many of our managers having started in similar roles. Join us in delivering a 5-star customer experience while benefiting from our commitment to diversity and inclusion, making every day at work rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Norton Canes - Team Member - Catering in Cannock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Roadchef and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a 5-star experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Dress to impress! Even if it’s a casual setting, looking smart can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Norton Canes - Team Member - Catering in Cannock
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making people smile and creating a welcoming atmosphere.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience, even if it’s not directly in catering. We love seeing how your unique background can contribute to our team at Norton Canes!
Keep It Clear and Concise:We appreciate straightforward applications! Keep your language clear and to the point, so we can easily see why you’d be a great fit for our Fresh Food Cafe and Coco Di Mama.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at leisurejobs
✨Know the Company
Before your interview, take some time to research Roadchef and their values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion for Customer Service
Since they’re looking for someone with a genuine passion for customer service, think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate that you share their values.
✨Prepare for Common Questions
Be ready to answer questions about teamwork and handling difficult situations. Think about how you can showcase your ability to work well in a team and maintain a positive attitude, even under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or opportunities for growth within the company. This shows your interest in the role and your desire to develop as a team member.
