At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring their stay is unforgettable.
- Company: Join the vibrant team at THE PIG Hotel in beautiful Brockenhurst.
- Benefits: Enjoy free stays, discounts, meals on duty, and access to health services.
- Other info: We value diversity and are committed to creating an inclusive workplace.
- Why this job: Make guests smile every day while working in a fun and inspiring environment.
- Qualifications: Customer-focused attitude; experience is a plus but not essential as training is provided.
The predicted salary is between 22000 - 26000 £ per year.
- Receptionist - Brockenhurst, Hampshire
- Hours: 35 hours per week, over 5 days. Location: The PIG Hotel, Brockenhurst, SO43 7QL
We are currently looking for a customer focused Receptionist to join our front of house team.
The front desk at THE PIG is essentially the hub of the hotel, being the first and last face our restaurant and hotel guests see.
First impressions are everything and we want our guests to have the best first impression possible.
As Receptionist you will be a first point of contact for our hotel guests.
We are looking for someone who loves to make guests smile every day and has high standards of service and great attention to detail.
Communication is key, as you will be required to answer incoming calls, respond to emails, and maintain constant channels of communication with all departments in the hotel.
Experience within a similar role and knowledge of Opera Fidelio is beneficial but not essential as full training will be provided.
We are dedicated to making THE PIGs an inspiring, exciting, and fun place to work and in return for your hard work you can expect something a little different:
- Staff stays - free B&B.
- 35% discount on food, beverages & treatments.
- Meals on duty.
- Annual holiday increase (up to 33 days)
- Take home goods - cost price.
- Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
- A range of learning & development courses.
- Anniversary vouchers - dinner with wine for 2.
Home Grown Hotels is committed to encouraging equality, diversity, and inclusion.
We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.
Receptionist - Brockenhurst, Hampshire employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Brockenhurst, Hampshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist - Brockenhurst, Hampshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
