At a Glance
- Tasks: Welcome guests and provide exceptional service in a vibrant hotel environment.
- Company: Join the elegant Bristol Harbour Hotel, a historic gem in the heart of the city.
- Benefits: Enjoy discounts on food, drinks, and spa treatments, plus health support and competitive pay.
- Other info: Great career progression opportunities and unique training to help you shine.
- Why this job: Be part of a dynamic team and create memorable experiences for guests every day.
- Qualifications: Previous hotel reception experience is preferred, but a friendly attitude is key!
The predicted salary is between 26400 - 26400 £ per year.
We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year's Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations systems, e.g. OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.
Bristol Harbour Hotel is an elegant 19th-century property with an inspirational façade situated in the middle of Bristol's historic Corn Street, occupying the city's former Lloyds and Midland Bank locations. We have 42 bedrooms, and a relaxing subterranean HarSPA hidden in the former vault, Harbour Kitchen Restaurant, along with our speakeasy-inspired Gold Bar, where we serve the city's finest cocktails, housed in the former bank manager's office. We are one of Bristol's most exceptional meeting and event venues, featuring three impressive, flexible rooms for any meeting, conference or event up to 400 attendees.
What's in it for you:
- Discounted room rates for all Crew, across all Harbour Hotels
- Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants
- Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Online health checks
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Receptionist - Bristol employer: leisurejobs
Bristol Harbour Hotel & Spa is an exceptional employer that values its team members by offering competitive salaries, extensive health and wellbeing support, and unique career progression opportunities. With a vibrant work culture set in a stunning 19th-century property, employees enjoy discounts across our hotels and restaurants, as well as bespoke training to enhance their skills and advance within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Bristol
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Bristol Harbour Hotel. Familiarise yourself with their services and vibe. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will boost your confidence and help you articulate how you'd handle various situations, especially in a busy hotel environment.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It’s a great way to stand out and show your enthusiasm for the role at Bristol Harbour Hotel.
We think you need these skills to ace Receptionist - Bristol
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your hotel reception experience in your CV. We want to see how your past roles have prepared you for this position, so don’t hold back on the details!
Be Personable:Since we’re all about service excellence, let your friendly and outgoing personality shine through in your application. A warm tone can make a big difference!
Tailor Your CV:Customise your CV to match the job description. Mention any relevant skills, like knowledge of hotel reservation systems, even if you haven’t used OPERA or Reslynx before.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at leisurejobs
✨Know the Hotel Inside Out
Before your interview, take some time to research Bristol Harbour Hotel. Familiarise yourself with its history, services, and unique features. This will not only impress the interviewers but also help you answer questions more confidently.
✨Show Off Your People Skills
As a receptionist, you'll be the face of the hotel. Practice showcasing your friendly and outgoing personality during the interview. Use examples from your past experiences where you provided excellent customer service or handled difficult situations with grace.
✨Brush Up on Reservation Systems
While knowledge of OPERA or Reslynx isn't essential, it’s a good idea to familiarise yourself with these systems. If you have experience with any similar software, be ready to discuss it. Showing a willingness to learn can also go a long way!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
