At a Glance
- Tasks: Create memorable experiences for guests in our vibrant restaurant and bar.
- Company: Join the unique Arnos Manor Hotel, rich in history and charm.
- Benefits: Enjoy flexible hours, discounts, meals on duty, and career growth opportunities.
- Other info: Perfect for those looking to develop their skills in a fun environment.
- Why this job: Be part of a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 32450 £ per year.
Arnos Manor Hotel is a beautifully unique 73 bedroom hotel bustling bar, restaurant and adaptable meeting and event space for 200 all within a beautifully unique listed building. Being built in the 17th century, Arnos Manor has retained many of its original features and charming character.
The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. They will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences makes this a lovely role for someone who wants to have a real impact on our guest experience. The role is hands-on for someone who is flexible and enjoys the variety of restaurant, bar and events.
The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to advance in your career. The role will report to the Assistant Manager and is ideal for someone who has strong demonstrable experience in customer service, a great attitude, and a willingness to learn.
As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.
Experience & Qualifications
- Strong communication and organisational skills and professional manner.
- Evidential attention to detail.
- Ideally experience working in a Food & Beverage environment.
Benefits
- £30 BB per night colleague rate
- £60 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards
- Offerings from retail and dining discounts
- Employee Assistance Programme and same day online GP appointments
- Quarterly Shining Star recognition
- Annual colleague celebrations
Flexible Hours
Guest Service Assistant Food & Beverage - Bristol employer: leisurejobs
Arnos Manor Hotel in Bristol is an exceptional employer that values its team members by fostering a supportive and collaborative work culture. With a focus on employee growth, we offer comprehensive training and development opportunities, alongside attractive benefits such as discounted stays, meals on duty, and recognition programmes. Join us in creating memorable experiences for our guests in a beautifully unique setting that combines historical charm with modern hospitality.
