At a Glance
- Tasks: Welcome guests and provide exceptional service in a vibrant hotel environment.
- Company: Join Harbour Hotels, a prestigious hotel group known for luxury and excellence.
- Benefits: Enjoy competitive salary, career progression, discounts, and meals on duty.
- Other info: Full training provided, with opportunities for internal promotions.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Previous hotel reception experience and a friendly, outgoing personality.
The predicted salary is between 20000 - 25000 £ per year.
Who we are... Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role... We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year's Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.
What's in it for you.... At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Receptionist - Brighton employer: leisurejobs
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment that prioritises employee growth and development. With competitive salaries, bespoke career pathways, and unique training opportunities, team members can thrive in their roles while enjoying benefits such as hotel stay discounts and meals on duty. Joining our prestigious hotel group in Brighton means being part of a celebrated brand recognised for its commitment to service excellence and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values, services, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your friendly personality and passion for service excellence, as these are key traits Harbour Hotels is looking for.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A stylish outfit can boost your confidence and make a great first impression, which is crucial in the hospitality sector.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind. And remember, apply through our website for the best chance at landing that receptionist position!
We think you need these skills to ace Receptionist - Brighton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your CV and cover letter!
Tailor Your Experience:Make sure to highlight any relevant hotel reception experience you have. If you've worked with systems like OPERA or Reslynx, mention it! Even if you haven't, focus on your customer service skills and how they relate to the role.
Keep It Professional:While we love a personal touch, remember to keep your application professional. Use clear language, check for typos, and format your CV neatly. A polished application shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and let us know why you’d be a great fit!
How to prepare for a job interview at leisurejobs
✨Know Your Stuff
Familiarise yourself with Harbour Hotels and their unique offerings. Understand their values, the locations of their hotels, and what sets them apart in the hospitality industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Personality
As a receptionist, a friendly and outgoing personality is key. During the interview, let your warmth shine through. Practice answering common questions with a smile and maintain an approachable demeanour to demonstrate that you’re the perfect fit for their service excellence ethos.
✨Highlight Relevant Experience
Make sure to discuss your previous hotel reception experience clearly. If you've used systems like OPERA or Reslynx, mention specific instances where you excelled. Even if you haven't, talk about transferable skills from other roles that showcase your ability to handle customer service and reservations.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
