At a Glance
- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Other info: Participate in social events, awards, and enjoy career development opportunities through Genting Academy.
- Why this job: Be part of a fun team, create memorable experiences, and grow your career in a dynamic environment.
- Qualifications: Must be over 18 with experience in dealing casino games and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Two £500 retention bonuses for Croupiers reaching six and twelve months' service.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier - Birmingham employer: leisurejobs
Genting Casinos is an exceptional employer, offering a vibrant work culture in Birmingham where experienced croupiers can thrive. With a commitment to employee development through the Genting Academy and a wide array of benefits including private healthcare, flexible working options, and engaging social activities, we ensure our team members feel valued and supported. Join us to be part of a diverse and inclusive environment that prioritises both personal and professional growth while delivering memorable experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Croupier - Birmingham
✨Tip Number 1
Get to know the casino scene in Birmingham! Familiarise yourself with the local casinos and their vibe. This way, when you walk in for an interview, you can chat about what makes them unique and show off your passion for the industry.
✨Tip Number 2
Practice your game skills! Brush up on your dealing techniques for blackjack, roulette, and poker. Being able to demonstrate your quick mathematical ability and knowledge of the games during a practical assessment can really set you apart from the competition.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these stories during your interview to highlight how you can create memorable gaming experiences for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and are keen to be part of the Genting family.
We think you need these skills to ace Experienced Croupier - Birmingham
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with games like blackjack, roulette, and poker. We want to see how your skills can bring a memorable gaming experience to our customers!
Be Professional Yet Friendly:Your application should reflect your personality! We’re looking for someone who can balance professionalism with a friendly approach, so let that shine through in your writing.
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and get to the point. This helps us quickly understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at leisurejobs
✨Know Your Games
Make sure you brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a negative experience into a positive one, as this will highlight your ability to create memorable gaming experiences.
✨Math Skills Matter
Since quick mathematical ability is crucial for an experienced croupier, practice calculating bets and payouts quickly. You might even want to do some mental math exercises before the interview to keep your skills sharp.
✨Be Ready for Shift Flexibility
The job requires flexibility with shifts, including nights and weekends. Be prepared to discuss your availability and demonstrate your willingness to adapt to the casino's needs, which shows you're committed to the role.
