At a Glance
- Tasks: Create a welcoming environment and ensure the store is fully stocked for customers.
- Company: Join WHSmith, a top-rated employer with a focus on customer service.
- Benefits: Enjoy discounted meals, shopping discounts, and great development opportunities.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
- Why this job: Be part of a team that values your growth and delivers 5-star customer experiences.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
As a team member in WHSmith you will ensure our store provides a welcoming experience and is fully stocked for our customers while providing a clean and friendly environment for our travelling customers.
In WHSmith we are passionate in delivering a 5 star customer experience every time. We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Due to the sale of tobacco products and alcohol, you must be over 18 years old.
What will set you apart? Our Site Director Karolina is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Sedgemoor - Team Member - Retail in Axbridge employer: leisurejobs
At WHSmith, we pride ourselves on creating a welcoming and supportive work environment for our team members. With flexible working patterns, generous discounts, and a strong focus on personal and professional development, we empower our employees to thrive in their roles. Our commitment to diversity and inclusion, alongside our recognition as a top employer, makes WHSmith an excellent choice for those seeking meaningful and rewarding employment in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sedgemoor - Team Member - Retail in Axbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and Roadchef. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a 5-star experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for joining the WHSmith team right from the start!
We think you need these skills to ace Sedgemoor - Team Member - Retail in Axbridge
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers smile and creating a welcoming environment.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience, even if it’s not directly in retail. We appreciate transferable skills, so don’t hesitate to mention how your past roles have prepared you for this position.
Be Yourself:We’re looking for authentic individuals who can bring their true selves to work. Don’t be afraid to let your personality come through in your application – we value diversity and want to know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at leisurejobs
✨Know Your Customer Service Basics
Since WHSmith is all about delivering a 5-star customer experience, brush up on your customer service skills. Think about times you've gone above and beyond for a customer or how you’ve handled tricky situations. This will show your genuine passion for helping others.
✨Show Enthusiasm for the Role
Let your excitement shine through during the interview! Talk about why you want to be a team member at WHSmith and how you can contribute to creating a welcoming environment. A positive attitude can really set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions. Ask about the team culture, training opportunities, or what a typical day looks like. This shows that you’re genuinely interested in the role and eager to learn more.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview. It reflects your professionalism and respect for the opportunity, making a great impression right from the start.
