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- Tasks: Lead a dynamic team in delivering top-notch spa services and guest experiences.
- Company: Join the Celtic Manor Resort, a leader in hospitality with award-winning facilities.
- Benefits: Enjoy perks like career training, discounts, wellbeing support, and social events.
- Why this job: Be part of a supportive culture that values your ideas and encourages growth.
- Qualifications: 3+ years in spa therapy and supervisory experience required.
- Other info: Opportunity to work in a friendly, inclusive environment with recognition for your contributions.
The predicted salary is between 29683 - 29683 £ per year.
JOB TITLE – Assistant Spa ManagerDEPARTMENT – SpaCONTRACT TYPE – PermanentRATE OF PAY – £29,683 p/a plus excellent Company benefits!HOURS – 40 hours over 5 daysLOCATION – Newport, NP18 1HQID – req5577OVERVIEW – Join the ‘Greatest story in Hospitality’ by becoming one of our Spa Management ‘Hospitality Heroes’ in our award-winning Spa at the Celtic Manor Resort – just one of the fantastic opportunities we offer from ‘Manor to Marina’.OUR IDEAL HERO WILL HAVE – * A minimum of 3 years’ Spa Therapist experience in a reputable Spa* Supervisory experience in a Spa environment* Well-versed in 5* guest service* Experience in recruiting Spa staff, including reviewing applications and interviewing* IT literateIMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL – * Drive sales and oversee the execution/implementation of key business* Drive spa occupancy, therapist utilisation and hourly treatment rate through effective yield management* Support with the leadership of Spa Therapists and Spa Receptionists, ensuring that they deliver best practice and 5* standards in all areas* Prepare and agree budgets annually and re-forecast in conjunction with the Director of Golf, Spa and LeisureBE RECOGNISED AND REWARDED – As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as – * Access to career development training from day one* Discounts on food & beverage and hotel stays* Discounted leisure membership* Free GP virtual appointment service* 24/7 wellbeing helpline* NEST pension scheme* Social Club* Staff appreciation events* Monthly and end-of-year awardsGROW WITH US -As a Celtic Collection employee, you will be able to say –* I am equipped, trained, and supported to do THE BEST JOB I CAN* I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS* I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment* I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role* I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED* I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO – In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.
Assistant Spa Manager - Newport employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager - Newport
✨Tip Number 1
Familiarise yourself with the Celtic Manor Resort and its spa offerings. Understanding their unique services and guest experience will help you demonstrate your passion for the role during any interviews.
✨Tip Number 2
Network with current or former employees of the Celtic Collection. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your supervisory experience in detail. Be ready to share specific examples of how you've successfully managed teams and improved guest satisfaction in previous roles.
✨Tip Number 4
Showcase your knowledge of yield management strategies. Being able to articulate how you would drive spa occupancy and therapist utilisation will demonstrate your readiness for the Assistant Spa Manager position.
We think you need these skills to ace Assistant Spa Manager - Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in spa management and therapy. Emphasise your supervisory roles and any achievements in guest service to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your understanding of 5-star service. Mention specific experiences that demonstrate your ability to drive sales and manage a team effectively.
Highlight Relevant Skills: In your application, clearly outline your IT literacy and any experience you have with budgeting and yield management. These skills are crucial for the Assistant Spa Manager role.
Showcase Your Leadership Experience: Provide examples of how you've successfully led teams in previous roles. Discuss your experience in recruiting and training staff, as this is a key aspect of the position.
How to prepare for a job interview at leisurejobs
✨Showcase Your Spa Experience
Make sure to highlight your minimum of 3 years’ experience as a Spa Therapist. Be prepared to discuss specific treatments you've performed and how you've contributed to guest satisfaction in previous roles.
✨Demonstrate Leadership Skills
Since the role involves supervising Spa Therapists and Receptionists, share examples of your supervisory experience. Talk about how you've motivated teams and ensured high standards of service.
✨Understand the Business Side
Familiarise yourself with key business metrics like spa occupancy and treatment rates. Be ready to discuss how you would drive sales and manage budgets effectively in the spa environment.
✨Emphasise Guest Service Excellence
The company values 5-star guest service, so prepare to give examples of how you've gone above and beyond for guests in the past. This could include handling difficult situations or creating memorable experiences.