At a Glance
- Tasks: Welcome guests, check them in, and provide top-notch service throughout their stay.
- Company: Avisford Park Hotel, set in beautiful grounds with great amenities.
- Benefits: Colleague rates, discounts on food, free gym access, and meals on duty.
- Other info: Perfect for those looking to grow in hospitality with flexible part-time hours.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Strong customer service skills; bilingual is a bonus!
The predicted salary is between 10 - 12 £ per hour.
Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.
The Guest Service Assistant will be responsible for providing a warm welcome, check-in and providing service as required throughout the guests' stay. The Guest Service Assistant will be an all-rounder who could be checking a guest in and be adaptable to service drinks on the bar. The Guest Service Assistant will be part of the team that provides a memorable experience for our guests to ensure that they leave with a smile on their face.
The role of Guest Service Assistant will report to the Hotel Manager and is ideal for someone who has strong demonstrable experience in customer service.
- Provide excellent customer service and address guest inquiries and concerns
- Handle guest complaints or issues promptly and effectively
- Maintain knowledge of hotel services, amenities, and local attractions
- Strong hospitality skills with a genuine desire to provide exceptional guest service
- Bilingual or multilingual proficiency is a plus
- Professional phone etiquette and customer service skills
As a Guest Service Assistant, you will be the face of our hotel, providing exceptional service to our guests throughout their stay.
Benefits include:
- £30 BB per night colleague rate
- ~£60 BB per night for Friends and Family rate
- ~50% off Food & Beverage in our hotels
- Meals on duty provided
- Offerings from retail and dining discounts
- Employee Assistance Programme and same day online GP appointments
- Free use of gym and leisure facilities
Night Shift Guest Service Assistant in Arundel employer: leisurejobs
At Avisford Park Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member plays a vital role in creating memorable experiences for our guests. Located in the picturesque West Sussex countryside, we provide our employees with generous benefits including discounted stays, meals on duty, and access to leisure facilities, alongside opportunities for personal and professional growth within the hospitality industry. Join us to be part of a dedicated team that values your contributions and fosters a supportive environment for all.
