Leisure Operations Team Leader in Walsall

Leisure Operations Team Leader in Walsall

Walsall Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team to ensure our leisure clubs run smoothly and members are happy.
  • Company: Join Village Hotel Club, where fun and individuality thrive in a modern environment.
  • Benefits: Enjoy free health memberships, discounts, flexible hours, and exciting training opportunities.
  • Other info: Be part of a supportive team with great career growth and regular fun events.
  • Why this job: Make a real impact in the fitness industry while developing your leadership skills.
  • Qualifications: Passion for fitness, experience in leisure operations, and strong motivational skills.

The predicted salary is between 30000 - 40000 £ per year.

Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs running like a well-oiled machine. It’s your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you’re getting the very best out of the people around you. A natural leader, you’ll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness.

You’re super organised, so you’ll have no problem multi-tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor. You have a passion for helping others perform to their maximum potential, whether that’s a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry.

Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30% discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development including our Rising Stars and Talent Academy programmes.
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream.
  • Access to our Employee Assistance Programme, offering support and counselling.
  • Flexible working hours.
  • A fun, supportive and inclusive work environment with regular team events.
  • Excellent Reward and Recognition Incentive schemes.
  • Anniversary rewards for key milestones of service.
  • Electric car salary sacrifice scheme.
  • Have your birthday off guaranteed.
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay.
  • Company Pension scheme.
  • Life Insurance.

But what we need from you - Own it: A passion for leisure and fitness, good knowledge and experience of leisure operations, attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered, motivational and passionate about developing others.

**Please note - All offers are subject to a successful DBS check in this role**

Come and be part of something new & something special - Work, Grow & Play the Village Way!

Leisure Operations Team Leader in Walsall employer: Leisure

At Village Hotel Club, we pride ourselves on creating a vibrant and inclusive work environment where individuality and personality shine. As a Leisure Operations Team Leader, you'll not only lead a passionate team dedicated to exceptional customer service but also enjoy fantastic benefits like complimentary health memberships, flexible working hours, and extensive training opportunities. Join us in our lively spaces across the UK, where your growth and well-being are at the heart of what we do.

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Contact Details:

Leisure Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Leisure Operations Team Leader in Walsall

Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in with their awesome vibe.

Tip Number 2

Practice your leadership stories! Think of times when you’ve motivated a team or solved a problem. We want to hear about your experiences that show you’re the perfect fit for leading a leisure operations team.

Tip Number 3

Show off your passion for fitness! Whether it’s through personal anecdotes or discussing your favourite workouts, let your enthusiasm shine. It’s all about connecting with the role and showing you’re ready to inspire others.

Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you note. It shows you’re keen and keeps you fresh in their minds. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Leisure Operations Team Leader in Walsall

Leadership Skills
Customer Service Excellence
Organisational Skills
Multi-tasking
Team Motivation
Attention to Detail
Knowledge of Leisure Operations

Some tips for your application 🫡

Show Your Passion for Fitness:When you're writing your application, let your love for fitness and leisure shine through! We want to see how your enthusiasm can contribute to our awesome clubs and motivate both members and team members alike.

Highlight Your Leadership Skills:As a Leisure Operations Team Leader, you'll be guiding a fantastic crew. Make sure to showcase any previous leadership experiences in your application. We’re looking for natural leaders who can inspire others and create a fun, supportive environment.

Be Organised and Detail-Oriented:We need someone who can juggle multiple tasks without breaking a sweat. In your application, mention specific examples of how you've managed various responsibilities effectively. This will show us that you’re the super organised person we’re after!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re keen to join our Village family right from the start!

How to prepare for a job interview at Leisure

Know Your Stuff

Before the interview, make sure you brush up on leisure operations and customer service excellence. Familiarise yourself with the specific processes and challenges that come with running a leisure club. This will show your potential employer that you're not just passionate about fitness, but also knowledgeable about what it takes to keep things running smoothly.

Show Your Leadership Skills

As a Leisure Operations Team Leader, you'll need to demonstrate your leadership abilities. Think of examples from your past experiences where you've motivated a team or improved customer service. Be ready to share these stories during the interview to highlight your natural leadership style and how you can inspire others.

Emphasise Your Organisational Skills

This role requires excellent multi-tasking and organisational skills. Prepare to discuss how you manage your time and prioritise tasks effectively. You might even want to bring a few examples of how you've successfully juggled multiple responsibilities in previous roles to illustrate your point.

Be Passionate About Fitness

Your enthusiasm for fitness should shine through in your interview. Share your personal fitness journey or any relevant experiences that showcase your dedication to helping others achieve their goals. This passion will resonate with the interviewers and demonstrate that you're a great fit for their vibrant culture.