At a Glance
- Tasks: Lead the leisure team, ensuring a fantastic experience for members and maintaining high operational standards.
- Company: Join Village, where personality and genuine connections create lively spaces.
- Benefits: Enjoy free gym membership, discounts on stays, food, and financial wellbeing support.
- Other info: Great training opportunities and a supportive team culture await you.
- Why this job: Step into management, develop your leadership skills, and make a real impact.
- Qualifications: Experience in a fast-paced leisure environment and a proactive attitude are essential.
The predicted salary is between 31500 - 38500 £ per year.
The Role Outline: Your Shift at a Glance
As our Leisure Team Leader, you are the operational anchor on the floor. You will assist the management team in running the daily shifts, coaching our Leisure Assistants, and ensuring the club looks immaculate. When the managers are out of the building, you are the one making the decisions, solving problems, and keeping our members happy.
Previous experience working in a fast paced leisure environment is essential, but your attitude, emotional intelligence, and natural leadership matter much more to us. If you are a proactive team player who loves helping others succeed and wants to take your first step into management, we will give you all the support and training you need.
Your Shift: What You Will Actually Be Doing
- The Floor Leadership: Running the shift. You will be the visible leader on the gym and pool floor, making sure operational standards are flawless and keeping the team motivated and smiling.
- The Guest Experience: Taking the heat. You will step in to handle member complaints and solve practical problems on the spot, ensuring the club's reputation stays top tier even when the managers are away.
- The Team Development: Coaching the crew. You will assist with daily rotas, training, and inductions, using your experience to help your team members develop their own skills and careers.
- The Operational Standards: Protecting the brand. You will enforce strict health and safety rules, manage cleanliness, and ensure the club is perfectly prepared for every single shift.
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to run your shifts, solve practical problems, and own the floor. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development to help you step up to a management role.
Health & Wellbeing: Complimentary full leisure club membership for you and a friend (worth £1,500 annually), a monthly well-being programme, and an Employee Assistance Programme.
Hotel Stays: Discounted stays from £35 based on two sharing, plus a Holiday Purchase scheme.
Food & Drink: 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
Financial & Extras: Financial wellbeing support via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, and your birthday off guaranteed.
We are looking for natural leaders who thrive in a busy leisure environment. If you know how to keep a team motivated, refuse to compromise on health and safety, and want to build a serious career in leisure management, we want to hear from you.
Bring your personality, your drive, and your ambition. Hit apply, tell us why you are ready to step up, and let's see if our energies align.
Leisure Operations Team Leader in Shirley employer: Leisure
At Village Hotel Club, we pride ourselves on being an exceptional employer that values personality, individualism, and fun. As a Leisure Membership Advisor, you'll enjoy a vibrant work culture with flexible hours, comprehensive health benefits, and exciting training opportunities, all while helping potential members find their perfect fitness match. With perks like complimentary memberships, discounted stays, and a supportive environment focused on employee well-being, you'll thrive in a role that truly makes a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Operations Team Leader in Shirley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure
Don't be shy about reaching out to Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Operations Team Leader in Shirley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
