At a Glance
- Tasks: Drive sales and build membership at our vibrant Leisure Club.
- Company: Join Village, where personality and genuine connections matter.
- Benefits: Enjoy health memberships, discounts, flexible hours, and career growth.
- Other info: Great training and support to help you thrive in your career.
- Why this job: Make a real impact while having fun in a dynamic environment.
- Qualifications: No perfect CV needed, just bring your energy and passion for sales.
New Opening - Start Date - 1/10/26
Realistic OTE of up to £5k annually, with uncapped potential
The Role Outline:
Your Shift at a Glance: As our Membership Advisor, you are the commercial driver of our Leisure Club. You will not just be showing people the gym floor; you will be capturing leads, managing a busy database, hitting daily call targets, and using your natural charm to close sales and build our membership base.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
Previous sales experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love interacting with different types of people, and enjoy the thrill of hitting a target, we will give you all the support, training, and opportunities you need. Because it really does take a Village.
How the Village Thrives:
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
- We Care: We care about our impact on guests, the community, and each other.
Your Shift:
What You Will Actually Be Doing: We can teach you the systems, but we cannot teach you how to close a deal. We trust you to handle:
- The Sales Hustle: Hitting your numbers. You will treat the business like your own, delivering on strict goals including 20 point of sale referrals per month and 15 completed calls per shift. When an enquiry comes in, you are on it within one hour flat.
- The Guest Experience: Matching the package to the person. You will focus on the precise needs of potential members, conducting brilliant sales tours and offering tailored advice to get them signed up to a new way of life.
- The Standards: Protecting the product. You will complete a daily walk round of the leisure club to ensure our facilities look immaculate and standard operating procedures are met. Your own personal presentation must be impeccable at all times.
- The Communication: Being the face of the club. You will resolve complaints politely on the spot, ensure all member data is captured accurately, and liaise closely with the wider hotel team to make sure everyone knows exactly what we are offering.
How We Succeed Together:
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your task list, solve practical problems, and smash your sales targets. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development to help you step up in your commercial career.
Selling Our Benefits:
- Health & Wellbeing: Complimentary Health and Wellness Membership at your home Club for you and a friend (worth £1,500 a year), up to two mental health days, a discounted Health Cash plan, and an Employee Assistance Programme.
- Hotel Stays: Discounted overnight stays from £35, plus Friends and Family rates from £49 including breakfast.
- Food & Drink: 50% discount on Food and Drink purchased on or off shift at the Pub & Grill, plus 30% off at our Starbucks stores.
- Financial & Extras: Salary drawdown via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, enhanced maternity and paternity pay, and your birthday off guaranteed.
- Development & Culture: Flexible working hours, regular team events, BIG People Days to celebrate our teams, and Anniversary rewards for key milestones.
Think You Have Got the Right Energy?
We are not looking for perfect CVs, we are looking for natural closers with a bag of personality. If you are commercially savvy, adapt easily to different situations, and possess a genuine passion for hitting targets and delivering excellent service, we want to hear from you.
Bring your personality, your drive, and your ambition. Hit apply, tell us why you love the commercial reality of leisure sales, and let's see if our energies align.
Leisure Membership Advisor in Sheffield employer: Leisure
At Village Hotel Club, we pride ourselves on being an exceptional employer that values personality, individualism, and fun. As a Leisure Membership Advisor, you'll enjoy a vibrant work culture with flexible hours, comprehensive health benefits, and exciting training opportunities, all while helping potential members find their perfect fitness match. With perks like complimentary memberships, discounted stays, and a supportive environment focused on employee well-being, you'll thrive in a role that truly makes a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Membership Advisor in Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure
Don't be shy about reaching out to Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Membership Advisor in Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
