At a Glance
- Tasks: Help potential members find their perfect fitness match and showcase our amazing facilities.
- Company: Join a vibrant team at Village Hotel Club, where fun meets fitness.
- Benefits: Enjoy free gym membership, discounts, flexible hours, and exciting training opportunities.
- Other info: Uncapped commission with realistic earnings potential and a supportive work environment.
- Why this job: Make a real impact on people's fitness journeys while having fun at work.
- Qualifications: Great communication skills and a passion for fitness and customer service.
The predicted salary is between 30000 - 40000 £ per year.
The first step on the road to fitness is making the decision to get started. Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of. As Membership Advisor, it’s your job to ensure a perfect match.
You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven. You love meeting new people, so you’ll enjoy getting to know potential new members, by phone or in person when you give them a grand tour of the club. You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.
Here at Village Hotel Club we are all about embracing personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- A natural ability to interact with all types of people, use effective selling techniques and a belief in sales through service.
- A passion for leisure, fitness and customer service.
- An ability to understand the individual needs and wants of our members and tailor your service and communication around them.
- A drive to achieve and exceed targets.
- A team mentality, forming great relationships within leisure and other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
This role is offered with uncapped commission, realistic OTE of an additional £4,800 per annum.
Leisure Membership Advisor in Reading employer: Leisure
At Village Hotel Club, we pride ourselves on being an exceptional employer that values individuality and fun in the workplace. As a Leisure Membership Advisor, you'll enjoy a vibrant work culture with numerous benefits, including complimentary health memberships, flexible working hours, and extensive training opportunities to support your personal and professional growth. Join us in creating lively spaces where you can thrive while helping others embark on their fitness journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Membership Advisor in Reading
✨Tip Number 1
Get to know the company culture before your interview. Village Gym is all about personality and fun, so show off your vibrant side! Research their values and think about how you can demonstrate that you're a perfect fit.
✨Tip Number 2
Practice your people skills! As a Leisure Membership Advisor, you'll be meeting loads of new faces. Role-play with a friend or family member to get comfortable with showcasing the facilities and matching potential members' needs.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and helps you figure out if Village Gym is the right match for you too. Think about what you want to know about their training programmes or team events!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the perks and benefits we offer, like that complimentary health membership!
We think you need these skills to ace Leisure Membership Advisor in Reading
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your vibrant personality shine through in your application. Use a friendly tone and don’t be afraid to show your love for fitness and customer service.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of how you've helped others achieve their goals, just like you’ll do as a Membership Advisor.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your passion for leisure and fitness comes across without any fluff. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Leisure
✨Know Your Stuff
Before the interview, make sure you’re familiar with Village Gym’s facilities and services. Understand what makes them unique and how they cater to different fitness needs. This will help you demonstrate your passion for leisure and fitness during the conversation.
✨Show Off Your Personality
As a Leisure Membership Advisor, your vibrant personality is key! Be yourself during the interview and let your love for meeting new people shine through. Share personal anecdotes that highlight your customer service skills and ability to connect with others.
✨Tailor Your Approach
Think about how you can match potential members’ needs with the services offered at Village Gym. Prepare examples of how you’ve successfully tailored your communication or service in previous roles. This shows you understand the importance of individual needs in a fitness journey.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company culture. For example, ask about team events or how they support employee well-being. This demonstrates your enthusiasm for being part of their community.
