Leisure Assistant in Portsmouth

Leisure Assistant in Portsmouth

Portsmouth Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure our clubs are clean, safe, and welcoming for all guests.
  • Company: Join a vibrant team at Village Hotel Club, where fun meets professionalism.
  • Benefits: Enjoy discounts, wellness memberships, flexible hours, and exciting training opportunities.
  • Other info: Celebrate milestones with us and enjoy a supportive work culture.
  • Why this job: Be part of a lively environment that values personality and individualism.
  • Qualifications: Passion for hospitality, fitness, and exceptional customer service.

The predicted salary is between 20000 - 25000 £ per year.

Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game. You recognise that our members have a certain standard when it comes to their fitness experience. So you’ll be hell-bent on making it one that keeps the smiles coming.

Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area. You'll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.

Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30% discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development including our Rising Stars and Talent Academy programmes.
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream.
  • Access to our Employee Assistance Programme, offering support and counselling.
  • Flexible working hours.
  • A fun, supportive and inclusive work environment with regular team events.
  • Excellent Reward and Recognition Incentive schemes.
  • Anniversary rewards for key milestones of service.
  • Electric car salary sacrifice scheme.
  • Have your birthday off guaranteed.
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay.
  • Company Pension scheme.
  • Life Insurance.

But what we need from you:

  • A passion for everything hospitality, leisure and fitness.
  • A smile and ability to talk to everyone.
  • The ability to deliver outstanding customer service leading to exceptional member satisfaction.
  • Solutions orientated with an eye for spotting issues before they happen.
  • Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.

Please note - All offers are subject to a successful DBS check in this role.

Come and be part of something new & something special - Work, Grow & Play the Village Way!

Leisure Assistant in Portsmouth employer: Leisure

At Village Hotel Club, we believe in creating a vibrant and inclusive work environment where your passion for hospitality and fitness can truly shine. With exceptional benefits like complimentary health memberships, flexible working hours, and extensive training opportunities, we prioritise your growth and well-being while ensuring our guests have an unforgettable experience. Join us in a fun, supportive atmosphere that celebrates individuality and teamwork, making every day at work feel rewarding and exciting.
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Contact Detail:

Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leisure Assistant in Portsmouth

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the vibe during your chat and show them you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.

✨Tip Number 3

Show off your passion for fitness and hospitality! Share personal stories or experiences that highlight your love for the industry. This will make you stand out as someone who truly cares about delivering an awesome guest experience.

✨Tip Number 4

Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!

We think you need these skills to ace Leisure Assistant in Portsmouth

Customer Service
Attention to Detail
Communication Skills
Problem-Solving Skills
Safety Awareness
Hygiene Standards
Teamwork
Adaptability
Passion for Hospitality
Fitness Knowledge
Solutions Orientation
Compliance with Legal Guidelines

Some tips for your application 🫡

Show Your Passion: Let your love for hospitality and fitness shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating an awesome experience for our guests.

Be Personable: Remember, we’re all about personality! Use a friendly tone in your written application. Show us that you can connect with people and that you’re ready to bring smiles to our members’ faces.

Highlight Your Skills: Make sure to mention any relevant experience or skills that align with the role. Whether it’s keeping spaces clean or ensuring safety in the pool area, we want to know how you can contribute to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any exciting opportunities with us at Village Hotel Club!

How to prepare for a job interview at Leisure

✨Know Your Stuff

Before the interview, make sure you understand the role of a Leisure Assistant inside out. Familiarise yourself with the key responsibilities like maintaining cleanliness and ensuring guest safety. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Passion

Let your enthusiasm for hospitality and fitness shine through during the interview. Share personal experiences or stories that highlight your love for creating exceptional guest experiences. This will resonate well with the interviewers and demonstrate that you align with their values.

✨Prepare for Situational Questions

Expect questions that assess how you would handle specific situations, such as dealing with a difficult guest or spotting a safety issue. Think of examples from your past experiences where you successfully resolved similar challenges. This will showcase your problem-solving skills and customer service orientation.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or team dynamics. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the team. Plus, it gives you a chance to see if the company is the right fit for you!

Leisure Assistant in Portsmouth
Leisure
Location: Portsmouth

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