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- Tasks: Help potential members find their perfect fitness match and showcase our amazing facilities.
- Company: Join Village Hotel Club, where fun and individuality thrive in a lively environment.
- Benefits: Enjoy free gym membership, discounts on stays, food, and wellness programmes.
- Other info: Flexible hours, team events, and opportunities for personal growth await you!
- Why this job: Make a real impact on people's fitness journeys while having fun at work.
- Qualifications: Great communication skills and a passion for fitness and customer service.
The predicted salary is between 30000 - 40000 £ per year.
The first step on the road to fitness is making the decision to get started. Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of. As Membership Advisor, it’s your job to ensure a perfect match.
You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven. You love meeting new people, so you’ll enjoy getting to know potential new members, by phone or in person when you give them a grand tour of the club. You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.
Here at Village Hotel Club we are all about embracing personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- A natural ability to interact with all types of people, use effective selling techniques and a belief in sales through service.
- A passion for leisure, fitness and customer service.
- An ability to understand the individual needs and wants of our members and tailor your service and communication around them.
- A drive to achieve and exceed targets.
- A team mentality, forming great relationships within leisure and other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
This role is offered with uncapped commission, realistic OTE of an additional £4,800 per annum.
Leisure Membership Advisor in Newcastle upon Tyne employer: Leisure
Contact Detail:
Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Membership Advisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with members and what events they host. This will help you connect with them during your chat and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with potential members, try role-playing with a friend or family member. Focus on how you'd introduce the gym and its facilities, and how you'd tailor your pitch to meet their fitness goals. The more comfortable you are, the better you'll shine!
✨Tip Number 3
When you get the chance to tour the club, make it interactive! Ask questions to engage potential members and find out what they're looking for. This not only helps you match their needs but also shows off your personality and passion for fitness, which is key for this role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Mention something specific from your conversation to remind them of your great fit for the team. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Leisure Membership Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your vibrant personality shine through in your application. Use a friendly tone and don’t be afraid to show your love for fitness and customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role of a Leisure Membership Advisor. Mention specific experiences that demonstrate your ability to connect with people and understand their needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Leisure
✨Know Your Stuff
Before the interview, make sure you’re familiar with Village Gym’s facilities and services. Understand what makes them unique and how they cater to different fitness needs. This will help you demonstrate your passion for leisure and fitness during the conversation.
✨Show Off Your Personality
As a Leisure Membership Advisor, your vibrant personality is key! Be yourself in the interview and let your love for meeting new people shine through. Share personal anecdotes that highlight your customer service skills and ability to connect with others.
✨Tailor Your Approach
Think about how you would match potential members to the right facilities. Prepare examples of how you’ve successfully identified individual needs in past roles. This will show that you can adapt your service to meet diverse customer requirements.
✨Be Target-Driven
Since the role involves achieving targets, come prepared with examples of how you’ve met or exceeded goals in previous jobs. Discuss your strategies for staying motivated and how you plan to contribute to the team’s success at Village Gym.