At a Glance
- Tasks: Ensure our clubs are clean, safe, and welcoming for all guests.
- Company: Join a vibrant team at Village Hotel Club, where fun meets professionalism.
- Benefits: Enjoy free gym membership, discounts on stays, and flexible hours.
- Other info: Opportunities for growth and exciting team events await you!
- Why this job: Be part of a lively environment that values personality and individualism.
- Qualifications: Passion for hospitality and fitness, with great customer service skills.
The predicted salary is between 20000 - 25000 € per year.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. You’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game. You recognise that our members have a certain standard when it comes to their fitness experience. You’ll be hell-bent on making it one that keeps the smiles coming.
Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area, such as responding to poolside alarms. You'll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.
Here at Village Hotel Club we are all about embracing personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- A passion for everything hospitality, leisure and fitness.
- A smile and ability to talk to everyone.
- The ability to deliver outstanding customer service leading to exceptional member satisfaction.
- Solutions orientated with an eye for spotting issues before they happen.
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.
Please note - All offers are subject to a successful DBS check in this role.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Leisure Assistant in Mainstone employer: Leisure
At Village Hotel Club, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates individuality and fun. As a Leisure Assistant, you'll enjoy a range of benefits including complimentary health memberships, flexible working hours, and exceptional training opportunities, all while contributing to an environment that prioritises member satisfaction and well-being. Join us in creating memorable experiences for our guests and be part of a team that values your growth and happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant in Mainstone
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their awesome vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests smile, think of examples from your past experiences where you went above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Show your passion for fitness and leisure! Whether it’s talking about your favourite workout or how you keep up with the latest trends in leisure activities, let your enthusiasm shine through. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining our fun and supportive team at Village Hotel Club!
We think you need these skills to ace Leisure Assistant in Mainstone
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality and fitness shine through in your application. Share specific examples of how you've created great experiences for others, whether at work or in your personal life.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight the skills and experiences that match what we're looking for. Use keywords from the job description to show you understand what we value at Village Hotel Club.
Be Personable:We love a friendly vibe! When writing your application, let your personality come through. A warm, engaging tone can make a big difference and help us see how you'd fit into our fun and inclusive environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it!
How to prepare for a job interview at Leisure
✨Know Your Stuff
Before the interview, make sure you understand the role of a Leisure Assistant inside out. Familiarise yourself with the key responsibilities like maintaining cleanliness and ensuring guest safety. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
Let your enthusiasm for hospitality and fitness shine through during the interview. Share personal experiences or stories that highlight your love for creating exceptional guest experiences. This will resonate well with the interviewers who are looking for someone who embodies their fun and lively culture.
✨Prepare for Scenarios
Think about potential scenarios you might face as a Leisure Assistant, such as handling poolside emergencies or dealing with customer complaints. Prepare responses that demonstrate your problem-solving skills and ability to stay calm under pressure. This will show that you're ready to tackle challenges head-on.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they ensure member satisfaction. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.