Leisure Operations Team Leader in Farnborough

Leisure Operations Team Leader in Farnborough

Farnborough Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to ensure our leisure clubs run smoothly and members are happy.
  • Company: Join Village Hotel Club, where fun and individuality thrive in a modern environment.
  • Benefits: Enjoy free health memberships, discounts, flexible hours, and exciting training opportunities.
  • Other info: Be part of a supportive team with great career growth and regular fun events.
  • Why this job: Make a real impact in the fitness industry while developing your leadership skills.
  • Qualifications: Passion for fitness, experience in leisure operations, and strong motivational skills.

The predicted salary is between 30000 - 40000 € per year.

Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs running like a well-oiled machine. It’s your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you’re getting the very best out of the people around you. A natural leader, you’ll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness.

You’re super organised, so you’ll have no problem multi-tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor. You have a passion for helping others perform to their maximum potential, whether that’s a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry.

Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
  • 30% discount on and off shift in our Village Hotel Starbucks stores.
  • Excellent training and development including our Rising Stars and Talent Academy programmes.
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream.
  • Access to our Employee Assistance Programme, offering support and counselling.
  • Flexible working hours.
  • A fun, supportive and inclusive work environment with regular team events.
  • Excellent Reward and Recognition Incentive schemes.
  • Anniversary rewards for key milestones of service.
  • Electric car salary sacrifice scheme.
  • Have your birthday off guaranteed.
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay.
  • Company Pension scheme.
  • Life Insurance.

But what we need from you - Own it: A passion for leisure and fitness, good knowledge and experience of leisure operations, attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered, motivational and passionate about developing others.

**Please note - All offers are subject to a successful DBS check in this role**

Come and be part of something new & something special - Work, Grow & Play the Village Way!

Leisure Operations Team Leader in Farnborough employer: Leisure

At Village Hotel Club, we pride ourselves on creating a vibrant and inclusive work environment where individuality and personality shine. As a Leisure Operations Team Leader, you'll not only lead a passionate team dedicated to exceptional customer service but also benefit from comprehensive training programmes, flexible working hours, and a range of wellness initiatives that prioritise your mental health. With exciting opportunities for career growth and a fun atmosphere, you'll find that working with us is not just a job, but a rewarding experience in the fast-paced fitness industry.

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Contact Detail:

Leisure Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Leisure Operations Team Leader in Farnborough

Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their awesome vibe.

Tip Number 2

Practice your leadership stories! Think of times when you've motivated a team or solved a problem. Be ready to share these experiences during your interview to demonstrate your natural leadership skills and passion for helping others.

Tip Number 3

Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will highlight your dedication to delivering killer customer service, which is key for the Leisure Operations Team Leader role.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show that you’re keen on joining their fantastic team.

We think you need these skills to ace Leisure Operations Team Leader in Farnborough

Leadership Skills
Customer Service Excellence
Organisational Skills
Multi-tasking
Team Motivation
Attention to Detail
Knowledge of Leisure Operations

Some tips for your application 🫡

Show Your Passion for Fitness:When you're writing your application, let your love for fitness and leisure shine through! We want to see how you connect with our mission of delivering top-notch member experiences. Share any personal stories or experiences that highlight your enthusiasm for the industry.

Highlight Your Leadership Skills:As a Leisure Operations Team Leader, you'll be guiding a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated others or led a project successfully. We love hearing about your unique approach to inspiring those around you!

Be Organised and Detail-Oriented:We’re all about smooth operations, so demonstrate your organisational skills in your written application. Use clear, concise language and structure your application well. This will show us that you can juggle multiple tasks effectively, just like you would in the role!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the awesome benefits we offer!

How to prepare for a job interview at Leisure

Know Your Stuff

Before the interview, make sure you brush up on leisure operations and customer service excellence. Familiarise yourself with the specific processes and challenges that come with running a leisure club. This will show your potential employer that you're not just passionate about fitness, but also knowledgeable about what it takes to keep things running smoothly.

Show Your Leadership Skills

As a Leisure Operations Team Leader, you'll need to demonstrate your leadership abilities. Think of examples from your past experiences where you've motivated a team or improved customer satisfaction. Be ready to share these stories during the interview to highlight your natural leadership qualities.

Emphasise Your Organisational Skills

This role requires excellent multi-tasking and organisational skills. Prepare to discuss how you manage your time and prioritise tasks effectively. You might even want to bring a few examples of how you've successfully juggled multiple responsibilities in previous roles.

Be Passionate About Fitness

Let your enthusiasm for fitness shine through! Talk about your personal fitness journey and how it aligns with the values of the company. Showing genuine passion can set you apart from other candidates and demonstrate that you're a great fit for their vibrant culture.