At a Glance
- Tasks: Lead a passionate fitness team and ensure our clubs run smoothly for happy members.
- Company: Join Village Hotel Club, where personality and fun thrive in modern spaces.
- Benefits: Enjoy free health membership, discounts, flexible hours, and exciting training opportunities.
- Other info: Be part of a supportive team with regular events and excellent growth opportunities.
- Why this job: Make a real impact on members' fitness journeys while developing your career in a vibrant environment.
- Qualifications: Strong leadership skills and a passion for fitness and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs running like a well-oiled machine. It’s your job to keep both our members happy, through efficient fitness processes and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you’re getting the very best out of the people around you.
The Role: You will also manage our team of dedicated freelance group exercise staff to ensure we have the very best individuals delivering our amazing classes. A natural leader, you’ll understand what makes a gym floor great, and motivate your teams to push boundaries, through slick fitness journey delivery, vibrant classes and amazing personal training. You will upskill your fitness team in the use of cutting edge technology including Myzone & Mywellness & give them the opportunity to develop their group exercise passion by ensuring they take part in high calibre fitness training programs from Les Mills, Hiit Company, Zumba & many more.
You’re super organised, so you’ll have no problem multi-tasking to ensure all key fitness areas are tackled, from coaching members on the gym floor to managing a fantastic group exercise timetable. You'll sustain a working environment that supports the company’s objective of consistently delivering excellent standards of service and meeting and exceeding customer expectations. You'll operate cost control measures without compromising quality of service.
You'll ensure the department operates at optimum efficiency with a required number of trained fitness staff to meet business needs and exceeds statutory requirements in respect of health & safety standards. You'll assist members and prospective members in a friendly, courteous and professional manner. Member and guest satisfaction should be monitored using reflective feedback. In the absence of the Leisure Club Manager, deal with complaints / problems politely and make every effort to resolve these.
You have a passion for helping others perform to their maximum potential, whether that’s a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They’ve got your back. And we’ve got yours. Ready? Work, Grow, Play!
Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
*T&C’s apply based on your contract. Come and be part of something new & something special - Work, Grow & Play the Village Way!
Health & Fitness Manager in Farnborough employer: Leisure
Contact Detail:
Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health & Fitness Manager in Farnborough
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with members and staff. This will help you tailor your answers and show that you're a great fit for their vibrant environment.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or resolved conflicts. Being a natural leader is key for this role, so be ready to share your experiences during the interview.
✨Tip Number 3
Show your passion for fitness and customer service. Be prepared to discuss how you've helped others achieve their goals in the past. This will demonstrate your commitment to member satisfaction and your ability to inspire your team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Health & Fitness Manager in Farnborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and fitness shine through. We want to see how much you care about helping others achieve their goals and how you can motivate a team to deliver top-notch service.
Tailor Your Application: Make sure to customise your application to highlight your experience in managing fitness teams and delivering excellent customer service. We love seeing how your skills align with our mission to create vibrant and engaging fitness environments.
Be Organised: Demonstrate your organisational skills in your written application. Mention any experience you have in managing schedules or multi-tasking in a busy environment, as this is key to keeping our clubs running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Leisure
✨Know Your Fitness Stuff
Make sure you brush up on the latest fitness trends and technologies like Myzone and Mywellness. Being able to discuss how these tools can enhance member experiences will show your passion and expertise in the field.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated others or resolved conflicts, as this role requires a natural leader who can inspire their fitness crew.
✨Customer Excellence is Key
Be ready to share your approach to customer service. Think of specific instances where you went above and beyond to ensure member satisfaction, as this will demonstrate your commitment to delivering excellent standards of service.
✨Get Organised
Since the role involves multitasking and managing various fitness areas, come prepared with strategies you've used to stay organised. Discuss how you prioritise tasks and manage schedules to keep everything running smoothly.