At a Glance
- Tasks: Ensure our clubs are clean, safe, and welcoming for all guests.
- Company: Join a vibrant team at Village Hotel Club, where fun meets professionalism.
- Benefits: Enjoy free gym membership, discounts on stays, and flexible hours.
- Other info: Opportunities for training, development, and mental health support.
- Why this job: Be part of a lively environment that values personality and individualism.
- Qualifications: Passion for hospitality and fitness, with great customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. You’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game. You recognise that our members have a certain standard when it comes to their fitness experience. You’ll be hell-bent on making it one that keeps the smiles coming.
Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area, such as responding to poolside alarms. You'll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.
Here at Village Hotel Club we are all about embracing personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- A passion for everything hospitality, leisure and fitness.
- A smile and ability to talk to everyone.
- The ability to deliver outstanding customer service leading to exceptional member satisfaction.
- Solutions orientated with an eye for spotting issues before they happen.
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.
Please note - All offers are subject to a successful DBS check in this role.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Leisure Assistant in Elstree employer: Leisure
At Village Hotel Club, we pride ourselves on being an exceptional employer that values personality, individualism, and fun. As a Leisure Membership Advisor, you'll enjoy a vibrant work culture with flexible hours, comprehensive health benefits, and exciting training opportunities, all while helping potential members find their perfect fitness match. With perks like complimentary memberships, discounted stays, and a supportive environment focused on employee well-being, you'll thrive in a role that truly makes a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant in Elstree
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their awesome team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your passion for hospitality and fitness aligns with their values. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Make sure you look the part when you show up for your interview. A smart, clean appearance will reflect your commitment to maintaining high standards, just like they expect from their Leisure Assistants.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Leisure Assistant in Elstree
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality and fitness shine through in your application. Share specific examples of how you've created great experiences for others, whether at work or in your personal life.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your relevant skills and experiences that align with our values and the role of a Leisure Assistant.
Keep It Professional Yet Fun:While we love personality, remember to keep your application professional. Use a friendly tone but ensure your spelling and grammar are spot on – first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Village Hotel Club.
How to prepare for a job interview at Leisure
✨Know Your Stuff
Before the interview, make sure you understand the role of a Leisure Assistant inside out. Familiarise yourself with the key responsibilities like maintaining cleanliness and ensuring guest safety. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
Let your enthusiasm for hospitality and fitness shine through during the interview. Share personal experiences or stories that highlight your love for creating exceptional guest experiences. This will resonate well with the interviewers and demonstrate that you align with their values.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific situations, like responding to poolside alarms or dealing with a difficult guest. Think of examples from your past experiences where you successfully managed similar challenges. This will showcase your problem-solving skills and readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows that you're engaged and serious about contributing to their awesome environment.