At a Glance
- Tasks: Ensure our clubs are clean, safe, and welcoming for all guests.
- Company: Join a vibrant team at Village Hotel Club, where fun meets professionalism.
- Benefits: Enjoy free gym membership, discounts on stays, and flexible hours.
- Other info: Opportunities for training, development, and mental health support.
- Why this job: Be part of a lively environment that values personality and individualism.
- Qualifications: Passion for hospitality and fitness, with great customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. You’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game. You recognise that our members have a certain standard when it comes to their fitness experience. You’ll be hell-bent on making it one that keeps the smiles coming.
Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area, such as responding to poolside alarms. You'll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.
Here at Village Hotel Club we are all about embracing personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- A passion for everything hospitality, leisure and fitness.
- A smile and ability to talk to everyone.
- The ability to deliver outstanding customer service leading to exceptional member satisfaction.
- Solutions orientated with an eye for spotting issues before they happen.
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.
Please note - All offers are subject to a successful DBS check in this role.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Leisure Assistant in Elstree employer: Leisure
At Village Hotel Club, we pride ourselves on being an exceptional employer that values personality, individualism, and fun. As a Leisure Membership Advisor, you'll enjoy a vibrant work culture with flexible hours, comprehensive health benefits, and exciting training opportunities, all while helping potential members find their perfect fitness match. With perks like complimentary memberships, discounted stays, and a supportive environment focused on employee well-being, you'll thrive in a role that truly makes a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant in Elstree
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Leisure and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Leisure Assistant in Elstree
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Leisure that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Leisure.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Leisure get a sense of who you are beyond your experience!
How to prepare for a job interview at Leisure
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Leisure and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
