At a Glance
- Tasks: Drive sales, manage leads, and create amazing experiences for our members.
- Company: Join a vibrant leisure club that values personality and genuine connections.
- Benefits: Free gym membership, discounts on stays, food, and flexible working hours.
- Other info: Great opportunities for personal growth and career development.
- Why this job: Be part of a supportive team where your energy and charm can shine.
- Qualifications: Sales experience is a plus, but a positive attitude is key.
The predicted salary is between 18900 - 23100 £ per year.
The Role Outline:
Your Shift at a Glance
As our Membership Advisor, you are the commercial driver of our Leisure Club. You will not just be showing people the gym floor; you will be capturing leads, managing a busy database, hitting daily call targets, and using your natural charm to close sales and build our membership base.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
Previous sales experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love interacting with different types of people, and enjoy the thrill of hitting a target, we will give you all the support, training, and opportunities you need.
How the Village Thrives
We live our culture through four simple commitments:
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
- We Care: We care about our impact on guests, the community, and each other.
Your Shift:
What You Will Actually Be Doing
We can teach you the systems, but we cannot teach you how to close a deal. We trust you to handle:
- The Sales Hustle: Hitting your numbers. You will treat the business like your own, delivering on strict goals including 20 point of sale referrals per month and 15 completed calls per shift. When an enquiry comes in, you are on it within one hour flat.
- The Guest Experience: Matching the package to the person. You will focus on the precise needs of potential members, conducting brilliant sales tours and offering tailored advice to get them signed up to a new way of life.
- The Standards: Protecting the product. You will complete a daily walk round of the leisure club to ensure our facilities look immaculate and standard operating procedures are met. Your own personal presentation must be impeccable at all times.
- The Communication: Being the face of the club. You will resolve complaints politely on the spot, ensure all member data is captured accurately, and liaise closely with the wider hotel team to make sure everyone knows exactly what we are offering.
How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your task list, solve practical problems, and smash your sales targets. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development to help you step up in your commercial career.
Selling Our Benefits
- Health & Wellbeing: Complimentary Health and Wellness Membership at your home Club for you and a friend (worth £1,500 a year), up to two mental health days, a discounted Health Cash plan, and an Employee Assistance Programme.
- Hotel Stays: Discounted overnight stays from £35, plus Friends and Family rates from £49 including breakfast.
- Food & Drink: 50% discount on Food and Drink purchased on or off shift at the Pub & Grill, plus 30% off at our Starbucks stores.
- Financial & Extras: Salary drawdown via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, enhanced maternity and paternity pay, and your birthday off guaranteed.
- Development & Culture: Flexible working hours, regular team events, BIG People Days to celebrate our teams, and Anniversary rewards for key milestones.
Think You Have Got the Right Energy?
We are not looking for perfect CVs, we are looking for natural closers with a bag of personality. If you are commercially savvy, adapt easily to different situations, and possess a genuine passion for hitting targets and delivering excellent service, we want to hear from you.
Bring your personality, your drive, and your ambition. Hit apply, tell us why you love the commercial reality of leisure sales, and let's see if our energies align.
Leisure Membership Advisor in Bury employer: Leisure
At Village Hotel Club, we pride ourselves on being an exceptional employer that values personality, individualism, and fun. As a Leisure Membership Advisor, you'll enjoy a vibrant work culture with flexible hours, comprehensive health benefits, and exciting training opportunities, all while helping potential members find their perfect fitness match. With perks like complimentary memberships, discounted stays, and a supportive environment focused on employee well-being, you'll thrive in a role that truly makes a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Membership Advisor in Bury
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Leisure and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Leisure Membership Advisor in Bury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Leisure that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Leisure.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Leisure get a sense of who you are beyond your experience!
How to prepare for a job interview at Leisure
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Leisure and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
