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- Tasks: Lead a dynamic team in a popular Covent Garden dining venue, ensuring top-notch service and guest satisfaction.
- Company: Join a thriving business with 16 venues across the UK, known for its relaxed dining experience.
- Benefits: Enjoy a competitive salary, no early mornings, company events, and discounts across all venues.
- Why this job: Be part of a fun, engaging environment where you can develop your leadership skills and make an impact.
- Qualifications: Experience in high-volume dining and managing teams is essential; strong communication skills are a must.
- Other info: This role offers growth opportunities and a chance to work with diverse teams in a vibrant location.
The predicted salary is between 36000 - 60000 £ per year.
GENERAL MANAGER – CASUAL DINING CONCEPT – COVENT GARDEN – ESTABLISHED & EXPANDING BUSINESS – CIRCA 50,000
Leisure Solutions specialise in the recruitment of Leisure and Hospitality professionals across the UK, working with a range of businesses to attract the right people, helping businesses thrive and improving lives.
We are assisting in the recruitment of General Manager to take over an established business in Covent Garden. One of the popular dining concepts in the area, this venue can generate over 4m pa and is a high-volume, relaxed dining concept, with a strong focus on friendly, engaging service.
Providing afternoon and evening service, the simplified menu is popular with the guests and allows the business to provide a highly focussed and controlled offer, ensuring prompt service. Working with well established suppliers, who provide high quality ingredients, the business is focussed on making the working life of their team straightforward and as enjoyable as possible.
As General Manager, your primary function is to lead and develop your team, ensuring that they have all the tools and skills available to carry out their job and focus on the customer engagement and enjoyment. You will:
- Lead the service standards, engage with guests and ensure that they are happy; this is a highly visible hosting role.
- Organise your teams effectively; whilst this isn’t all-day dining, the business is generally open from 12pm to 11pm and can turn over 70k per week, there is a high footfall at the venue.
- Be able to market and promote the business; you are in a highly competitive environment, you should engage and work with other local businesses to promote the restaurant.
- Provide accurate figures and work within your allocated budget, ensuring you hit your targets.
The business has grown steadily since its inception and has 16 venues across the UK, with a strong London presence. This site is one of their central London venues and can receive an unexpected influx of customers at any time. Being able to maintain control and keep calm in stressful situations is a key requirement of the role. You will also:
- Have excellent communication skills, able to work with multiple nationalities and engage with people from all over the world.
- Have gained some experience in a high-turnover, controlled menu environment; niche businesses such as specialist burger or fusion environments would be advantageous.
- Manage a mid-sized team, circa 20 – 40 staff level, with experience in recruiting and training; you will be hands-on in developing your team.
In return for your service, the company offers a relaxed working environment with no early mornings or excessive hours, as well as:
- Competitive starting salary circa 50k+
- Standard company benefits package
- Development and progression opportunities
- Regular visits to meet with suppliers and business partners
- Company events and parties
- Discounts across the business
We value all applications; however, due to volume numbers, we are only able to contact candidates whose skills and experience closely match the requirements of our clients.
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973, we are prohibited from charging work-seekers for work finding services.
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General Manager employer: Leisure Solutions
Contact Detail:
Leisure Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the local dining scene in Covent Garden. Understanding the competition and what makes your potential venue unique will help you articulate your vision for the restaurant during interviews.
✨Tip Number 2
Network with other hospitality professionals in the area. Attend local events or join industry groups to build relationships that could provide insights into the role and the company culture.
✨Tip Number 3
Prepare to discuss your experience in managing high-volume dining environments. Be ready to share specific examples of how you've successfully led teams and maintained service standards under pressure.
✨Tip Number 4
Showcase your marketing skills by thinking of creative ways to promote the restaurant. Consider how you would engage with local businesses and the community to drive foot traffic and enhance customer experience.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the General Manager position. Highlight your experience in high-volume dining environments and your ability to lead a team effectively.
Tailor Your CV: Customize your CV to reflect your relevant experience in hospitality management, focusing on your achievements in previous roles, especially in high-turnover settings. Emphasize your skills in team development and customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the casual dining concept. Mention specific examples of how you've successfully managed teams and improved service standards in past positions.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to engage with diverse teams and customers. This could include experiences working with multiple nationalities or managing a large staff.
How to prepare for a job interview at Leisure Solutions
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and develop a team is crucial. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any specific strategies you've used to enhance team performance.
✨Demonstrate Customer Engagement
This role emphasizes friendly and engaging service. Share examples of how you've successfully engaged with customers in the past, resolved issues, or enhanced their dining experience. Highlight your communication skills and ability to connect with diverse clientele.
✨Discuss Your Marketing Strategies
Since promoting the business is key, come ready to talk about your marketing ideas. Discuss any past experiences where you've collaborated with local businesses or implemented successful promotional campaigns that increased foot traffic.
✨Prepare for High-Pressure Scenarios
Given the high footfall and potential for unexpected customer influxes, be ready to discuss how you maintain control and composure in stressful situations. Provide examples of how you've handled busy periods or crises in previous roles.
