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- Tasks: Lead a vibrant team in a popular Covent Garden dining venue, ensuring top-notch service and guest satisfaction.
- Company: Join a growing hospitality business with 16 venues across the UK, known for its engaging atmosphere.
- Benefits: Enjoy a competitive salary, relaxed work environment, company events, and discounts across all venues.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact on customer experiences.
- Qualifications: Experience in high-volume dining and team management is essential; strong communication skills are a must.
- Other info: No early mornings or excessive hours; thrive in a fast-paced, fun environment!
The predicted salary is between 30000 - 70000 £ per year.
GENERAL MANAGER – CASUAL DINING CONCEPT – COVENT GARDEN – ESTABLISHED & EXPANDING BUSINESS – CIRCA £50,000
Leisure Solutions specialise in the recruitment of Leisure and Hospitality professionals across the UK, working with a range of businesses to attract the right people, helping businesses thrive and improving lives.
We are assisting in the recruitment of General Manager to take over an established business in Covent Garden. One of the popular dining concepts in the area, this venue can generate over £4m pa and is a high-volume, relaxed dining concept, with a strong focus on friendly, engaging service.
Providing afternoon and evening service, the simplified menu is popular with the guests and allows the business to provide a highly focused and controlled offer, ensuring prompt service. Working with well-established suppliers, who provide high-quality ingredients, the business is focused on making the working life of their team straightforward and as enjoyable as possible.
As General Manager, your primary function is to lead and develop your team, ensuring that they have all the tools and skills available to carry out their job and focus on the customer engagement and enjoyment. You will:
- Lead the service standards, engage with guests, and ensure that they are happy; this is a highly visible hosting role.
- Organise your teams effectively; whilst this isn’t all-day dining, the business is generally open from 12pm to 11pm and can turn over £70k per week, with a high footfall at the venue.
- Market and promote the business; you are in a highly competitive environment, and you should engage and work with other local businesses to promote the restaurant.
- Provide accurate figures and work within your allocated budget, ensuring you hit your targets.
The business has grown steadily since its inception and has 16 venues across the UK, with a strong London presence. This site is one of their central London venues and can receive an unexpected influx of customers at any time; being able to maintain control and keep calm in stressful situations is a key requirement of the role. You will also:
- Have excellent communication skills, able to work with multiple nationalities and engage with people from all over the world.
- Have gained some experience in a high-turnover, controlled menu environment; niche businesses such as specialist burger or fusion environments would be advantageous.
- Manage a mid-sized team, circa 20 – 40 staff level, with experience in recruiting and training; you will be hands-on in developing your team.
In return for your service, the company offers a relaxed working environment with no early mornings or excessive hours, as well as:
- Competitive starting salary circa £50k+
- Standard company benefits package.
- Development and progression opportunities.
- Regular visits to meet with suppliers and business partners.
- Company events and parties.
- Discounts across the business.
We value all applications; however, due to volume numbers, we are only able to contact candidates whose skills and experience closely match the requirements of our clients.
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973, we are prohibited from charging work-seekers for work finding services.
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General Manager employer: Leisure Solutions Limited
Contact Detail:
Leisure Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the local dining scene in Covent Garden. Understanding the competition and what makes your potential venue unique will help you articulate your vision for the restaurant during interviews.
✨Tip Number 2
Highlight your experience in managing high-volume dining environments. Be prepared to discuss specific examples of how you've successfully led teams in similar settings, focusing on customer engagement and service standards.
✨Tip Number 3
Network with other hospitality professionals in the area. Engaging with local businesses can provide insights into the market and may even lead to referrals or recommendations that could strengthen your application.
✨Tip Number 4
Demonstrate your ability to remain calm under pressure. Prepare to share experiences where you've effectively managed stressful situations, especially during peak hours, to show that you can maintain control in a busy environment.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a General Manager in a casual dining environment. Highlight your experience in leading teams, managing budgets, and ensuring customer satisfaction.
Tailor Your CV: Customize your CV to reflect your relevant experience in high-turnover dining environments. Emphasize your skills in team management, customer engagement, and operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to thrive in a fast-paced environment. Mention specific examples of how you've successfully managed teams and improved service standards.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to engage with diverse teams and customers effectively.
How to prepare for a job interview at Leisure Solutions Limited
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and develop a team is crucial. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any specific strategies you've used to enhance team performance.
✨Demonstrate Customer Engagement Experience
This role emphasizes friendly and engaging service. Share examples of how you've successfully engaged with customers in the past, handled feedback, and ensured a positive dining experience for guests.
✨Discuss Your Financial Acumen
You'll need to manage budgets and hit targets. Be ready to talk about your experience with financial management, including how you've previously worked within budgets and achieved financial goals in a high-volume environment.
✨Prepare for High-Pressure Scenarios
Given the fast-paced nature of the venue, it's important to demonstrate your ability to stay calm under pressure. Think of specific instances where you've successfully managed stressful situations and maintained service standards.
