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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch service and smooth operations in a vibrant leisure facility.
- Company: A leading leisure facility in the UK with a focus on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Be a key player in creating memorable experiences for customers while developing your leadership skills.
- Qualifications: Experience in facility management and strong leadership abilities are essential.
- Other info: Join a dynamic team dedicated to excellence and customer happiness.
The predicted salary is between 36000 - 60000 £ per year.
A leading leisure facility in the UK seeks a Duty Manager to ensure excellent service and efficient operations. Responsibilities include managing staff rotas, conducting health and safety checks, and driving revenue through customer satisfaction.
Ideal candidates will have experience in facility management, strong leadership skills, and a commitment to maintaining high standards of cleanliness and safety. This role is critical to the overall success of the facility, ensuring that customer needs are met and operational goals are achieved.
Operations Duty Manager — Lead Service & Team in Grantham employer: Leisure SK
Contact Detail:
Leisure SK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Duty Manager — Lead Service & Team in Grantham
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Operations Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to facility management and customer service. We recommend role-playing with a friend or using online resources to get comfortable discussing your leadership skills and how you handle health and safety checks.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to meet potential employers, share your enthusiasm for maintaining high standards of cleanliness and safety. Let them see that you’re not just looking for any job, but that you genuinely care about the success of their facility.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and follow up on them.
We think you need these skills to ace Operations Duty Manager — Lead Service & Team in Grantham
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any relevant experience you have in facility management. We want to see how you've successfully managed teams and operations in the past, so don’t hold back!
Be Specific About Your Skills: Mention your strong leadership skills and how they’ve helped you drive customer satisfaction. We love seeing concrete examples of how you've maintained high standards of cleanliness and safety in previous roles.
Tailor Your Application: Make sure your application speaks directly to the job description. Use similar language and phrases that we’ve used, so we can easily see how you fit into our team and the role of Duty Manager.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Leisure SK
✨Know the Facility Inside Out
Before your interview, do some research on the leisure facility. Understand their services, customer demographics, and any recent news or changes. This will help you demonstrate your genuine interest and show that you're ready to contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight how you handled challenges, motivated staff, and ensured high standards of service. This will illustrate your capability as a Duty Manager.
✨Emphasise Health and Safety Knowledge
Since health and safety checks are a key part of the role, be ready to discuss your understanding of relevant regulations and best practices. Share specific instances where you've implemented safety measures or improved cleanliness standards in previous roles.
✨Customer Satisfaction is Key
Think of ways you've driven customer satisfaction in your past positions. Be prepared to discuss strategies you've used to enhance the customer experience and how you measure success in this area. This will align perfectly with the facility's goal of driving revenue through happy customers.
